Catalogue

Written Communication

Workshops tagged under this topic. Refine with search or SETA accreditation, or jump back to all categories.

Request an instant quote Contact us Open calendar

Browse

Start with a category

Pick a category below, or search by name / unit standard.

SETA accredited 76 courses Management51 courses EQ & Communication22 courses Enneagram8 courses Time & Productivity16 courses Customer Care23 courses Problem Solving14 courses Diversity21 courses Retail6 courses Presentations5 courses Conflict14 courses Sales7 courses Writing7 courses Coaching4 courses

Filter by category

Search workshops

Showing 110 of 110 workshops

Enquire Book

No workshops match those filters. Try a unit standard number, another category, or clear filters.

256134 Engage in directed planning behaviour

Two days

113924 Apply Basic Business Ethics in a Work Environment

One day

114226 Interpret and Manage Conflicts Within the Workplace

Two days

114959 Professional Behaviour in a Business Environment

Two days

114974 Apply the Basic Skills of Customer Service

One day

119454 Maintain and Adapt Oral Communication

One day

119456 Write for a Defined Context

One day

119457 Interpret and Use Information From Texts

One day

119459 Write/Present/Sign for a Wide Range of Contexts

Two days

119460 Use Language and Communication in Occupational Learning Programmes

One day

119462 Engage in Sustained Oral/Signed Communication and Evaluate Spoken/Signed Texts

Two days

119463 Access and Use Information From Texts

One day

119465 Write/Present/Sign Texts for Communicative Contexts

Two days

119467 Use Language and Communication in Occupational Learning Programmes

One day

119469 Read/View, Analyse and Respond to a Variety of Texts

One day

119472 Accommodate Audience and Context Needs in Oral/Signed Communication

One day

119666 Determine Financial Requirements of a New Venture

Two days

119668 Manage Business Operations

Two days

119670 Produce a Business Plan for a New Venture

Two days

119673 Identify and Demonstrate Entrepreneurial Ideas and Opportunities

Two days

119674 Manage Finances for a New Venture

Three days

119712 Tender for Business Or Work in a Selected New Venture

Two days

120300 Analyse Leadership and Related Theories in a Work Context

Two days

12140 Recruit and Select Candidates To Fill Defined Positions

Two days

12153 Use the Writing Process to Compose Texts Required in the Business Environment

Two days

12433 Use Communication Techniques Effectively

Two days

13915 Demonstrate Knowledge and Understanding of HIV/AIDS in a Workplace, and Its Effects On a Business Subsector, Own Organization and a Specific Workplace

One day

13929 Co-Ordinate Meetings, Minor Events and Travel Arrangements

One day

13930 Monitor and Control the Receiving and Satisfaction of Visitors

One day

13932 Prepare and Process Documents for Financial and Banking Processes

One day

15091 Plan to Manage One’s Time

One day

242810 Manage Expenditure Against a Budget

Two days

242811 Prioritise Time And Work for Self and Team

Two days

242812 Induct A Member Into a Team

One day

242813 Explain the Contribution Made By Own Area of Responsibility to the Overall Organisational Strategy

One day

242814 Identify and Explain the Core and Support Functions of an Organisation

Two days

242816 Conduct a Structured Meeting

One day

242817-Solve problems, make decisions and implement solutions

Two days

242818 Describe the Relationship of Junior Management to Other Roles

One day

242819 Motivate and Build a Team

Three days

242820 Maintain Records for a Team

One day

242821 Identify Responsibilities of a Team Leader in Ensuring That Organisational Standards Are Met

Two days

242822 Employ a Systematic Approach to Achieving Objectives

Three days

242824 Apply Leadership Concepts in a Work Context

Three days

242829 Monitor the Level of Service to a Range of Customers

Two days

251960 Identify and Describe Disaster Related Risks and Threatening Situations Utilizing Basic Disaster Management Concepts and Indigenous Knowledge

One day

252020 Create and Manage an Environment That Promotes Innovation

Two days

252021 Formulate Recommendations for a Change Process

Two days

252022 Develop, Implement and Evaluate a Project Plan

Two days

252025 Monitor, Assess and Manage Risk

Two days

252026 Apply a Systems Approach to Decision Making

Two days

252027 Devise and Apply Strategies to Establish and Maintain Workplace Relationships

Two days

252029 Lead People Development and Talent Management

Two days

252031 Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others

Two days

252032 Develop, Implement and Evaluate an Operational Plan

Two days

252034 Monitor and Evaluate Team Members Against Performance Standards

Two days

252035 Select and Coach First Line Managers

Two days

252036 Apply Mathematical Analysis to Economic and Financial Information.

Two days

252037 Build Teams to Achieve Goals and Objectives

Two days

252040 Manage the Finances of a Unit

Two days

252041 Promote a Learning Culture in an Organisation

One day

252042 Apply the Principles of Ethics to Improve Organisational Culture

One day

252043 Manage a Diverse Work Force to Add Value

Two days

252044 Apply the Principles of Knowledge Management

Two days

3 Day Leadership +

US 242824US 242821US 120300

Three days

7468 Use Mathematics to Investigate and Monitor the Financial Aspects of Personal, Business, National and International Issues

Two days

7469 Use Mathematics to Investigate and Monitor the Financial Aspects of Personal and Community Life

Two days

7480 Demonstrate Understanding of Rational and Irrational Numbers and Number Systems

One day

9009 Apply Basic Knowledge of Statistics and Probability to Influence the Use of Data and Procedures in Order to Investigate Life Related Problems

One day

9015 Apply Knowledge of Statistics And Probability to Critically Interrogate and Effectively Communicate Findings On Life Related Problems

Two days

9016 Represent Analyse and Calculate Shape And Motion in 2-and 3-Dimensional Space in Different Contexts

One day

A Professional Team Approach

Three days

Adapting to Change

Two days

Aids Awareness

US 13915US 252033

One day

Aids Awareness (Half-Day)

US 13915US 252033

Half day

Assertiveness

One day

Basic Project Management

US 252022

Two days

Bullying in the Workplace

Half day

Business Etiquette and Professionalism

US 114959US 242815

One day

Business Writing Skills

US 119463US 119456US 119457

One day

Business Writing with AI Integration

Two days

Coaching : Business

Half day

Coaching and Mentoring

US 252035

Two days

Coaching Skills for Supervisors

US 252035

Two days

Coaching: Personal

Half day

Collaboration as a Management Tool

One day

Combating Digital Fatigue

Half day

Communicating for Efficiency

Two days

Communication Excellence

US 119454US 119459US 119462

One day

Conflict and Diversity

US 242815US 252043US 114226

Two days

Conflict Management

US 114226

Two days

Critical Thinking and Problem Solving

US 242817US 242822

Two days

Customer Care

US 242829US 114974US 13930

One day

Customer Care for Delivery Staff

US 114974

Half day

Customer Care Training 2 Days

US 10354US 242829US 114974

Two days

Debt Collecting

US 119674

Two days

Delegating for Success

One day

Develop Administrative Procedures in a Selected Organisation

Two days

Developing your Management Potential I

US 242818

One day

Developing your Management Potential II

One day

Developing your Management Potential III

US 242813

One day

Digital Etiquette

Half day

Diversity and Inclusion

US 252043

One day

Effective Service Delivery

Two days

Emotional Intelligence

US 252031

One day

Empowering Women in the Workplace

One day

English Business Writing Skills

US 119465US 119459US 12153

Two days

Enneagram and Emotional Intelligence for Leaders

Two days

Enneagram and EQ for Leaders (Extended Day)

One day

Enneagram and The Culture Canvas for Leaders

Two days

Enneagram Coaching: Insight to Action

One day

Enneagram Group Coaching Journey

One day

Ethics in Management

US 113924US 252042

Two days

Etiquette, Ethics and Customer Care

US 110082US 114974US 113924

One day

Feedback as a Management Tool

US 242817

One day

Flagship Leadership Pathways: Building Effective Leaders

One day

Flagship Managing with Purpose

Two days

Flagship The Art of Balance: Managing People, Tasks and Situations

One day

Flagship The Project Management Approach for Growth

Two days

Flagship The Success Prism: Foundations for Self-Management

Two days

Foundations of AI

Half day

Frontline for Medical Practices

One day

Frontline for Security Staff

One day

Frontline Reception Training I

US 14338

One day

Frontline Reception Training II

One day

Frontline Service and Upselling

One day

Goods Receiving and Dispatch

One day

Harassment in the Workplace

One day

Having Courageous Conversations

One day

HIV,AIDS & GBV

Half day

How to Build Rapport

Half day

How to Build Your Leadership Pipeline

Two days

How to Complete Tender Documents

US 119712US 119671

One day

How to Deal With Difficult Clients and Discussions

US 114974

One day

How to do Research

US 9009US 9015

One day

How to Engage Your Team

US 242819US 252037US 242812

One day

How to Lead a Team to Productivity

US 252034US 242819US 252037

Half day

How to Lead in the Digital World

Half day

How to Manage Effective Meetings

US 242816US 13929

Half day

How to Manage Sexual Harassment Complaints

Half day

How to Plan Effectively

One day

Introduction to the Business World

Half day

Leadership Impact Series: Silver Package

161 days

Leading Change

US 252021

Two days

LevelUp Coaching

Half day

Managing Millennials and Generation Z

One day

Merchandising

One day

Minute Taking 2 Days

US 13934US 242816

Two days

Negotiating for Profits

One day

Office Management 2 Days

US 110021US 242820

Two days

Personal Effectiveness, Mastery & EI

Two days

Personal Finances and Mental Health

Half day

Power Session: 10 Steps to Professional E-mails

Half day

Power Session: Eliminating Harassment in the workplace

Half day

Power Session: Eliminating Workplace Bullying and Harassment

Half day

Power Session: Email and Telephone Etiquette

Half day

Power Session: Emotional Intelligence

Half day

Power Session: Etiquette for Online Meetings

Half day

Power Session: How to Deal with Difficult Clients

Half day

Power Session: Introduction to Change Management

Half day

Power Session: Professionalism in the Workplace

Half day

Power Session: Staying in Touch while Working Apart

Half day

Power Session: Stress and Time Management

Half day

Power Session: Work-Life Balance

Half day

PowerPath Coaching

Half day

Presentation Skills

US 119465US 119454US 119459

Two days

Report Writing

US 242820

One day

Resilience Training

Two days

Responding to VUCA

One day

Sales for Admin Staff

US 119462

One day

Sales Negotiations

One day

Self Mastery Through the Enneagram

One day

Sexual Harassment Full Day

US 116489

One day

Sexual Harassment ½ Day

US 116489

Half day

Stock Loss Prevention

One day

Stress and Time Management

US 242811

One day

Team Development with the Enneagram 2 Days

Two days

Team Refocus and Strategising

US 242819US 252037

One day

Telesales Training

US 119462

One day

The Leadership Impact Series

243 days

The Ultimate Sales Approach

US 242814

Four days

All workshops Enquire Book