Personal Effectiveness, Mastery & EI

What is this course about?

This workshop is extremely effective both when attended by the entire organisation, group or department (including management) and as individuals. The aim is to supply the learners with the necessary knowledge and confidence, enabling them to conduct advanced business communications within an organisation. Companies who do this training find that teamwork becomes the norm, which in turn leads to increased productivity.

What is the key content covered?

Your Vision

Exploring the theory and practical application of holistic vision, how do the decisions we make and the discussions we have impact on others

EQ and your vision - what emotional intelligence is and how it empowers your personal growth

Understanding People

Why we relate really well to some people and simply don't understand others. A module on personality profiling and how to effectively implement the knowledge

Understanding own strengths and weaknesses

Determining Your Personal Vision

Why and how we can go about ensuring good attitude, overcoming limiting beliefs, the value of self-leadership, self-awareness

De Bono 6 Hat Thinking

In depth analysis of problem solving using universally recognised methodology. Making sure that you have the facts , positives, negatives, alternatives, gut feel and next step to each discussion

Making balanced decisions

Building Confidence

Understanding what this means to you

Positive Thinking

How to think and speak positively

Recognising and identifying your core talents through a coaching model

Working with your core passion and mission

Translating this passion to behaviour through an action plan - tool provided

Assertive Behaviour

A follow-on from Building Confidence - exploring boundaries, communicating them assertively and not aggressively

Body Language and Social Awareness

Awareness of unspoken communication including listening and tone of voice

Communication Techniques

Detailed theory and practical exercises on all forms of communication both telephonically and face to face. How to use professional speech and improve your business English

Criticism - Giving and Receiving

How to overcome the discomfort and gain the benefit

Using your Time Effectively

The Time Matrix - helping you hone in on both urgent and important as well as longer term goals

Effective Goal Setting - through both SMARTER goals and the Logical Framework


US ID NQF Level Credits Description

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Cape Town: 2025-07-28
Johannesburg: 2025-07-28
Durban: 2025-07-28
Port Elizabeth: 2025-07-28
Polokwane: 2025-07-28
Pretoria: 2025-07-28
Virtual Seminar: 2025-07-28
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What is the duration of the course? : 2 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5600.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!