Personal Effectiveness, Mastery & EI

Group or individual, this 2-day Staff Training workshop is built to work either way. Ideal for entire organisations, departments or individuals — including management — across South Africa's diverse, multicultural workplaces, Personal Effectiveness, Mastery & EI focuses on advanced business communication skills that support genuine teamwork rather than just information exchange. Companies who run this training report that collaboration becomes the norm rather than the exception. The result: measurably improved productivity through better day-to-day communication.

Your Vision

Exploring the theory and practical application of holistic vision, how do the decisions we make and the discussions we have impact on others

EQ and your vision - what emotional intelligence is and how it empowers your personal growth

Understanding People

Why we relate really well to some people and simply don't understand others. A module on personality profiling and how to effectively implement the knowledge

Understanding own strengths and weaknesses

Determining Your Personal Vision

Why and how we can go about ensuring good attitude, overcoming limiting beliefs, the value of self-leadership, self-awareness

De Bono 6 Hat Thinking

In depth analysis of problem solving using universally recognised methodology. Making sure that you have the facts , positives, negatives, alternatives, gut feel and next step to each discussion

Making balanced decisions

Building Confidence

Understanding what this means to you

Positive Thinking

How to think and speak positively

Recognising and identifying your core talents through a coaching model

Working with your core passion and mission

Translating this passion to behaviour through an action plan - tool provided

Assertive Behaviour

A follow-on from Building Confidence - exploring boundaries, communicating them assertively and not aggressively

Body Language and Social Awareness

Awareness of unspoken communication including listening and tone of voice

Communication Techniques

Detailed theory and practical exercises on all forms of communication both telephonically and face to face. How to use professional speech and improve your business English

Criticism - Giving and Receiving

How to overcome the discomfort and gain the benefit

Using your Time Effectively

The Time Matrix - helping you hone in on both urgent and important as well as longer term goals

Effective Goal Setting - through both SMARTER goals and the Logical Framework

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt Personal Effectiveness, Mastery & EI to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.