This workshop is extremely effective both when attended by the entire organisation, group or department (including management) and as individuals.
The aim is to supply the learners with the necessary knowledge and confidence, enabling them to conduct advanced business communications within an organisation. Companies who do this training find that teamwork becomes the norm, which in turn leads to increased productivity.
Your Vision
Exploring the theory and practical application of holistic vision, how do the decisions we make and the discussions we have impact on others
EQ and your vision - what emotional intelligence is and how it empowers your personal growth
Understanding People
Why we relate really well to some people and simply don't understand others. A module on personality profiling and how to effectively implement the knowledge
Understanding own strengths and weaknesses
Determining Your Personal Vision
Why and how we can go about ensuring good attitude, overcoming limiting beliefs, the value of self-leadership, self-awareness
De Bono 6 Hat Thinking
In depth analysis of problem solving using universally recognised methodology. Making sure that you have the facts , positives, negatives, alternatives, gut feel and next step to each discussion
Making balanced decisions
Building Confidence
Understanding what this means to you
Positive Thinking
How to think and speak positively
Recognising and identifying your core talents through a coaching model
Working with your core passion and mission
Translating this passion to behaviour through an action plan - tool provided
Assertive Behaviour
A follow-on from Building Confidence - exploring boundaries, communicating them assertively and not aggressively
Body Language and Social Awareness
Awareness of unspoken communication including listening and tone of voice
Communication Techniques
Detailed theory and practical exercises on all forms of communication both telephonically and face to face. How to use professional speech and improve your business English
Criticism - Giving and Receiving
How to overcome the discomfort and gain the benefit
Using your Time Effectively
The Time Matrix - helping you hone in on both urgent and important as well as longer term goals
Effective Goal Setting - through both SMARTER goals and the Logical Framework
Prices include VAT @ 15% All our full day open hosted workshops commence at 08:30 and end at 16:30. For inhouse workshops we will travel for anything between one and 16 delegates. All course material, lunch and refreshments are provided.
