Feedback as a Management Tool

What is this course about?

To assists leaders in the art of effective feedback, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use assisting the leader and team to increase productivity through feedback and engagement.

What is the key content covered?

What is Feedback?

Feedback is where you find it
Categorising formal and informal feedback
Current best practices on feedback modules

Understanding the impact of timing on Feedback

The impact of timeous feedback
Recognising why we are giving feedback

Feedback needs to be Bidirectional

Understanding the power of timeous feedback being bidirectional
Empowering your team to give you feedback through correct delegation
Creating a culture of welcoming feedback

Our Personal Resistance to Feedback

When feedback is negative and how to avoid this
The time formal feedback takes and why we resist it
Tools to use to encourage the embracing of formal feedback
Using feedback to effect behaviour change
Using the technology at our disposal

Communication Tips for Feedback

Using assertiveness tools to give good feedback and maximise results
Empowering your team to give good feedback to leaders and colleagues


US ID NQF Level Credits Description
2428174 8 Solve problems, make decisions and implement solutions

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Cape Town: 2026-02-12
Johannesburg: 2026-02-12
Durban: 2026-02-12
Port Elizabeth: 2026-02-12
Polokwane: 2026-02-12
Pretoria: 2026-02-12
Virtual Seminar: 2026-02-12
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What is the duration of the course? : 1 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R3000.00 p/p R3250.00 p/p R3000.00 p/p R3250.00 p/p R3000.00 p/p R3250.00 p/p R2700.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!