Feedback as a Management Tool

To assists leaders in the art of effective feedback, thereby ensuring maximum gain from team input and empowering leadership practices. The workshop provides tools and frameworks to use assisting the leader and team to increase productivity through feedback and engagement.

What is Feedback?

Feedback is where you find it
Categorising formal and informal feedback
Current best practices on feedback modules

Understanding the impact of timing on Feedback

The impact of timeous feedback
Recognising why we are giving feedback

Feedback needs to be Bidirectional

Understanding the power of timeous feedback being bidirectional
Empowering your team to give you feedback through correct delegation
Creating a culture of welcoming feedback

Our Personal Resistance to Feedback

When feedback is negative and how to avoid this
The time formal feedback takes and why we resist it
Tools to use to encourage the embracing of formal feedback
Using feedback to effect behaviour change
Using the technology at our disposal

Communication Tips for Feedback

Using assertiveness tools to give good feedback and maximise results
Empowering your team to give good feedback to leaders and colleagues