To understand from a business, team and productivity perspective, the importance of quick adaptation to change in a working environment. Ineffective change responses leads to a breakdown of strategy which in turn impacts negatively on the outcome. From a leadership perspective the specific circumstances that go along with change need to be identified, understood and effectively addressed. From a team’s perspective understanding how to navigate the changes effectively becomes invaluable.
What is Change Management and How Managing Change Achieves Better Results? - Defining change management - The effect of change - What to consider prior to implementing change? - How big a role does change play in a professional environment?
The Nature of Change - Approaching change from an organisational change perspective - Approaching change from a team change perspective - Approaching change from a management perspective - What to do when the 3 do not align
Reactive and Proactive Change - Investigating both reactive and proactive organisations - Investigating leadership styles - Put it into practice
A Model for Effective Change Management - Beer et al model for change - Bullock and Batten model for change - Kotter's eight step change model - Put it into practice
The Individuals' Process of Resistance to Change - The filter of the mind - How our perceptions are formed - Signals of resistance - How we as individuals behave when faced with change - The importance of Emotional Intelligence and Critical Thinking in rapidly changing environments.
Top Ten Reasons for Resistance to Change and How to Overcome them - Top ten reasons people resist change - Overcoming fears and resistance through persuasion - Working with team needs
Preparation and Planning Aligning to principles/vision and goals
Ways to Manage the Risk - Identifying inherent risks - A third dimension of costs and risks - Putting a risk register together
Keeping it Real, Putting it into Practice - How to manage your meetings - How to deal with difficult meetings
The delegate will be able to demonstrate and implement a better-planned and formalised way forward, managing change whilst retaining and/or increasing productivity.
SAQA US ID 115407 NQF Level 5 Credits 10 US Title: Apply the principles of change management in the workplace
Prices include VAT @ 15% All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises. All course material, lunch and refreshments are provided, if applicable.