Managing Millennials and Generation Z

What is this course about?

To explain and demonstrate the importance of integrating Millennials and Generation Z into the workforce from a leadership perspective. This course assists leaders in understanding the unique characteristics of these generations and equips them with strategies to harness their strengths, foster engagement, and drive innovation. This is a vital workshop for all leaders committed to building a sustainable and future-ready workforce in South Africa.

What is the key content covered?

Recognising Generational Differences

- Understanding what generations are
- How national events and trends influence generational thinking
- How the generation theory needs to be adapted in the South African context
- Recognising the challenges and strengths of a workforce with four and (soon five) generations present

The Generation Descriptions in the South African Context

- Characteristics of Baby Boomers, Generation X, Millennials, and Generation Z
- The influence of South African socio-political events on each generation
- Comparison between urban and rural generational experiences
- The ongoing adaptation of generational theory in a diverse society

Recognising Millennial and Gen Z Strengths

- Strong technological proficiency and digital fluency
- Comfort with collaboration and teamwork
- Enthusiasm for learning and development opportunities
- Flexibility and adaptability in work environments

Recognising Current Millennial and Gen Z Challenges

- Balancing high expectations with workplace realities
- Increased levels of anxiety and stress
- The challenge of frequent job-hopping
- Navigating a culture of entitlement and instant gratification

Motivating our more youthful generations

- Importance of flexible HR policies and work-life balance
- Role of coaching and collaborative leadership styles
- Need for frequent feedback and recognition
- Creating work environments that resonate with younger employees' values

Practical examples of tapping into the energy of the youth

- Examples of companies successfully harnessing youthful energy
- Fostering creativity through flexible work policies
- Encouraging collaboration and reducing turnover
- Modernising processes through youth-driven innovation
- Embracing Millennial ideas to drive business growth

You benefit from our experience!

By the end of this workshop, learners will have a deeper understanding of Millennials and Generation Z, their workplace behaviours, and how to strategically engage these generations to boost productivity and foster a more dynamic, inclusive work environment.


US ID NQF Level Credits Description

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Cape Town: 2025-06-30
Johannesburg: 2025-06-30
Durban: 2025-06-30
Port Elizabeth: 2025-06-30
Polokwane: 2025-06-30
Pretoria: 2025-06-30
Virtual Seminar: 2025-06-30
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Client Testimonials

'I thought generation theory was all nonsense as the youth have always been different, now I understand why there is a need for this training. ~ Sean'
What is the duration of the course? : 1 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R3000.00 p/p R3250.00 p/p R3000.00 p/p R3250.00 p/p R3000.00 p/p R3250.00 p/p R2700.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!