How to Manage Sexual Harassment Complaints
Sexual harassment lawsuits are expensive, and organisations that train regularly are far less likely to end up defending one at the CCMA or Labour Court.
About the course
This half-day Staff Training workshop, ideal for HR practitioners, managers and supervisors who may need to receive a complaint, gives a clear procedural approach to managing one — from gathering evidence and confidentiality to timeframes and handling false complaints — alongside the legal definitions and causes involved. The result: management equipped to handle a complaint fairly and defensibly, from day one.
What it covers
The Definition and Description of Harassment
What does the law say?
What are international best practises when dealing with sexual harassment?
What does the company policy state?
What construes a complaint?
The procedural approach to a complaint
Requesting the information from the complainant
Confidentiality
Writing up the report
Who should be in the room?
Gathering evidence
Including witnesses
Identifying the way forward
The personal approach required
The time frames
The right to information
False complaints
The ramifications
Conveying this information to a complainant
Awareness, Training and putting resources in place for potential complainants
What can be done if you are in the position of being harassed?
Making resources available to all
Continual education regarding positive behaviour
Run it for your team
We can adapt How to Manage Sexual Harassment Complaints to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.