How to Manage Sexual Harassment Complaints

What is this course about?

This half day workshop gives guidelines on how to manage sexual harassment complaints and gender ethics within the workplace, understanding the causes and consequences to individual and company, the potential resolutions and cures. Sexual Harassment law suits are costly and organisations that have regular awareness training are less likely to be in a position of having to defend their actions and decisions. This course will benefit all staff.

What is the key content covered?

The Definition and Description of Harassment

What does the law say?
What are international best practises when dealing with sexual harassment?
What does the company policy state?

What construes a complaint?

The procedural approach to a complaint
Requesting the information from the complainant
Confidentiality
Writing up the report
Who should be in the room?
Gathering evidence
Including witnesses
Identifying the way forward
The personal approach required
The time frames
The right to information

False complaints

The ramifications
Conveying this information to a complainant

Awareness, Training and putting resources in place for potential complainants

What can be done if you are in the position of being harassed?
Making resources available to all
Continual education regarding positive behaviour

US ID

NQF Level

Credits

Description

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

Book for next workshop

Cape Town: 2026-03-13

Johannesburg: 2026-03-13

Durban: 2026-03-13

Port Elizabeth: 2026-03-13

Polokwane: 2026-03-13

Pretoria: 2026-03-13

Virtual Seminar: 2026-03-13

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Durban Calendar

Port Elizabeth Calendar

Polokwane Calendar

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Download PDF Course Outline