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Harassment in the Workplace

Many people who bully at work don’t realise their behaviour is toxic. Would your team recognise it, and know what to do?

About the course

Under the Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace (2022), employers must take proactive steps to prevent all forms of harassment, including raising awareness among staff. This practical one-day workshop helps your organisation do exactly that. Delegates learn to recognise sexual harassment, racial harassment, cyberbullying and the 10 most common forms of workplace bullying, and leave knowing exactly what recourse is available. Ideal for all staff, and especially managers and supervisors who may need to handle a complaint.

What it covers

1. Definition: What Harassment Is and What the Law Says

Distinguish the different categories and types of harassment.
Understand what the law says, explained through real case studies.
Recognise the typical profile of bullies and harassers.
See the impact of this behaviour on the victim, the harasser and the company.

2. Sexual Harassment in the Workplace

Understand the beliefs that lead to sexual harassment.
Debunk common myths and stereotypes.
Know your rights under the Constitution with regard to sexual harassment.
Recognise who is most likely to be targeted.

3. Cyberbullying

Understand what counts as cyberbullying.
See why it needs to be addressed now.
Learn practical ways to combat it.
Separate myth from fact.

4. 10 Common Forms of Workplace Bullying and How They Show Up

From “jokers” to outrage, sabotage and intimidation: recognise behaviour people often don’t realise is toxic, and which may amount to harassment under the Code.
Understand the concept of bullying and the power dynamics behind it.

5. Racial Harassment and Discrimination

Understand what constitutes racial harassment.
Learn the approach that helps prevent it.

6. Resources and Assistance for Handling Harassment

Know the two ways to handle a complaint: informally, by asking the harasser to stop, or formally, by lodging a complaint with the appropriate person.
Understand how company policies, the CCMA and civil litigation fit in.

How we run it

By the end of the day, delegates will be able to:

Name harassing and bullying behaviour clearly, including the subtle forms people often miss
Understand what the law says and the rights everyone has at work
Separate the facts from common myths and stereotypes
Know the routes for dealing with harassment: informal, formal, the CCMA and civil litigation
Identify behaviour likely to lead to conflict, and address it professionally

How it works: Doing business in a multicultural society means people bring different perspectives on harassment and diversity. Through case studies, discussion and real-life situations, this workshop surfaces those perspectives and latent prejudices, then moves delegates into a practical, solutions-based mindset.

Course outline (PDF)

Run it for your team

We can adapt Harassment in the Workplace to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.