3 Digital Etiquette - Staff Training

Digital Etiquette

Aim/Intro

To assist today’s workforce with Digital Etiquette. Ensuring that our communication remains within the realms of professional even though our platforms are becoming more and more informal.

Aim/Intro

What is Digital Communication?

Definition of Digital Communication
The common platforms we use
What is Etiquette and Professional Communication

What your brand requires when using Digital Communication

Brand Building
Response Times
Depth of Responses
Using the LAST approach
Using appropriate platforms at appropriate times


The impact of Digital Communication

On your internal teams
On your clients
Preventing Overload
Digital Communication and a Diverse Client Base

Outcome

At the end of this workshop, the learner will be able to approach digital communication with the professionalism and confidence required.


US ID NQF Level Credits Description

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Course Outline


The duration of this seminar is 0.5 days
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2150.00 p/p
Please contact us for inhouse and or SETA Accredited pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises.
All course material, lunch and refreshments are provided, if applicable.