Digital Etiquette

What is this course about?

To assist today’s workforce with Digital Etiquette. Ensuring that our communication remains within the realms of professional even though our platforms are becoming more and more informal.

What is the key content covered?

What is Digital Communication?

Definition of Digital Communication
The common platforms we use
What is Etiquette and Professional Communication

What your brand requires when using Digital Communication

Brand Building
Response Times
Depth of Responses
Using the LAST approach
Using appropriate platforms at appropriate times


The impact of Digital Communication

On your internal teams
On your clients
Preventing Overload
Digital Communication and a Diverse Client Base

Outcome

At the end of this workshop, the learner will be able to approach digital communication with the professionalism and confidence required.


US ID NQF Level Credits Description

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Cape Town: 2025-06-23
Johannesburg: 2025-06-23
Durban: 2025-06-23
Port Elizabeth: 2025-06-23
Polokwane: 2025-06-23
Pretoria: 2025-06-23
Virtual Seminar: 2025-06-23
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What is the duration of the course? : 0.5 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2150.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!