Power Session: Professionalism in the Workplace

What is this course about?

To explain and demonstrate the need for appropriate professional behaviour and etiquette. Assisting the delegate with deciding what is appropriate or not in a professional office environment. Organisations that do this training find improved team work and confidence levels amongst their employees as a direct result of their understanding the challenges and advantages of working in a multi-cultural society.

What is the key content covered?

3 Hour Session.

Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.

Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.

The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.



You benefit from our experience!

The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.


US ID NQF Level Credits Description

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available

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What is the duration of the course? : 0.3 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2450.00 p/p R2500.00 p/p R2150.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!