Power Session: Professionalism in the Workplace

Aim/Intro

To explain and demonstrate the need for appropriate professional behaviour and etiquette. Assisting the delegate with deciding what is appropriate or not in a professional office environment. Organisations that do this training find improved team work and confidence levels amongst their employees as a direct result of their understanding the challenges and advantages of working in a multi-cultural society.

Aim/Intro

3 Hour Session.

Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.

Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.

The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.



Aim/Intro

The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.


US ID NQF Level Credits Description

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Course Outline




The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available
The duration of this seminar is 0.3 days
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Pretoria Virtual
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises.
All course material, lunch and refreshments are provided, if applicable.