Power Session: Professionalism in the Workplace
What is this course about?
To explain and demonstrate the need for appropriate professional behaviour and etiquette. Assisting the delegate with deciding what is appropriate or not in a professional office environment.
Organisations that do this training find improved team work and confidence levels amongst their employees as a direct result of their understanding the challenges and advantages of working in a multi-cultural society.
Key content covered
3 Hour Session.
Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.
Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.
The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.
You benefit from our experience
The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.