Coaching Skills for Supervisors

What is this course about?

This workshop is for supervisors and team leaders, the main aim is to assist them with learning the language and behaviours of coaching. Coaching is a more collaborative form of leadership and is designed to get top performance and engagement from every team member.

What is the key content covered?

Introduction and History of Coaching

A brief history of what coaching is about

Definition(s) of Coaching

A definition of the concept of coaching

The Value of Coaching

Understanding why we want to coach and collaborate

Important Principles of Coaching

Understanding the basic but important principles of coaching ensuring long term benefits

The Qualities of a Great Coach

What makes a coach

Key Skills That Every Coach Need to Succeed

Identifying and working with these skills

Creating the Coaching Relationship

Coaching is not a quick fix - great relationships need to be built

Understanding Beliefs and Behaviours

Once we hone the individual strengths, the team is able to perform

Identify Areas of Development in Your Team

How to point out development areas and agree on the benchmarks

Choosing the Right Tool(s) for the Job

As with any job, the right tools simply make it easier

Understand and Follow the Coaching Process

Understanding the sustainability

Recognising and Rewarding Behaviour

Engage with your team

Engaging Your Agents Through Social Media

What impact Social Media has on our lives today

US IDUnit Standard TitleNQF LevelCredits
252035 Select and coach first line managers58

You benefit from our experience!

On completion of this workshop, the learner will be able to recognise the potential and work collaboratively with individuals, empowering them to work towards realising their strengths in a solution-based manner.


US ID NQF Level Credits Description
2520355 8 Select and coach first line managers

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available

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Cape Town: 2025-08-14
Johannesburg: 2025-08-14
Durban: 2025-08-14
Port Elizabeth: 2025-08-14
Polokwane: 2025-08-14
Pretoria: 2025-08-14
Virtual Seminar: 2025-08-14
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Client Testimonials

'I loved this workshop – it made so much sense to me! Especially the beliefs and behaviours module! ~ John'
What is the duration of the course? : 2 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5550.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!