Coaching Skills for Supervisors


This workshop is for supervisors and team leaders, the main aim is to assist them with learning the language and behaviours of coaching. Coaching is a more collaborative form of leadership and is designed to get top performance and engagement from every team member.


Introduction and History of Coaching

A brief history of what coaching is about

Definition(s) of Coaching

A definition of the concept of coaching

The Value of Coaching

Understanding why we want to coach and collaborate

Important Principles of Coaching

Understanding the basic but important principles of coaching ensuring long term benefits

The Qualities of a Great Coach

What makes a coach

Key Skills That Every Coach Need to Succeed

Identifying and working with these skills

Creating the Coaching Relationship

Coaching is not a quick fix - great relationships need to be built

Understanding Beliefs and Behaviours

Once we hone the individual strengths, the team is able to perform

Identify Areas of Development in Your Team

How to point out development areas and agree on the benchmarks

Choosing the Right Tool(s) for the Job

As with any job, the right tools simply make it easier

Understand and Follow the Coaching Process

Understanding the sustainability

Recognising and Rewarding Behaviour

Engage with your team

Engaging Your Agents Through Social Media

What impact Social Media has on our lives today

US IDUnit Standard TitleNQF LevelCredits
252035 Select and coach first line managers58


On completion of this workshop, the learner will be able to recognise the potential and work collaboratively with individuals, empowering them to work towards realising their strengths in a solution-based manner.

US ID NQF Level Credits Description
2520355 8 Select and coach first line managers

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Cape Town: 2024-04-15
Johannesburg: 2024-04-15
Durban: 2024-04-15
Port Elizabeth: 2024-04-15
Polokwane: 2024-04-15
Bethlehem: 2024-04-15
Pretoria: 2024-04-15
Virtual Seminar: 2024-04-15
Book Inhouse: Enquire Now

I loved this workshop – it made so much sense to me! Especially the beliefs and behaviours module! ~ John

Course Outline

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available
The duration of this seminar is 2 days
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Pretoria Virtual
R5500.00 p/p R6050.00 p/p R5500.00 p/p R6050.00 p/p R5500.00 p/p R5600.00 p/p R6050.00 p/p R5150.00 p/p
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises.
All course material, lunch and refreshments are provided, if applicable.