This full day workshop helps us to understand the challenges and harness the strengths of doing business in a multi-cultural society whilst highlighting the differing perspectives people hold with regards to sexual harassment and diversity as a whole.
This course explores latent prejudices and encourages the delegates to move into a solutions based mode through discussion and sharing of real life situations. The modules covered assist the delegate in identifying appropriate behaviour in the workplace, what is likely to lead to conflict and how to address it professionally.
What is the key content covered?
Etiquette - What is it? Understanding the modern definition of etiquette and relating it to the South African business culture
Personality, where Culture, Etiquette and Personal Preferences Overlap A look at a four tier personality typing, explaining our preferred comfort zones of communication and action
Diversity and Stereotypes Embracing the strength that comes with diversity whilst acknowledging the challenges. We explore stereotypes - their accuracy and the bearing they have on our interactions
The Etiquette of Cross Cultural Communication Understanding what culture is, what a business culture is and why we sometimes shy away from cross cultural communication
Time and Personal Space Understanding Monochromic and Polychromic approaches and our business challenges today
Gender and Etiquette Exploring the true meaning of gender equality whilst referencing rules of politeness
Generational Differences Understanding the influences of each generation and
US ID
NQF Level
Credits
Description
116489
4
5
Identify and operate within ethical boundaries for human sexual behaviour.
The Staff Training workshop listed here is one which has
been compiled for maximum organisational outcome, however, SETA alternatives are available
What is the duration of the course? :
1 days All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town
Johannesburg
Polokwane
Durban
Port Elizabeth
Pretoria
Virtual
R3000.00 p/p
R3250.00 p/p
R3000.00 p/p
R3250.00 p/p
R3000.00 p/p
R3250.00 p/p
R2700.00 p/p
Prices quoted include VAT @ 15%
All course material, lunch and refreshments are provided for open hosted workshops.
The content of inhouse workshops can be customised to your company requirements
Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!