This full day workshop helps us to understand the challenges and harness the strengths of doing business in a multi-cultural society whilst highlighting the differing perspectives people hold with regards to sexual harassment and diversity as a whole.
This course explores latent prejudices and encourages the delegates to move into a solutions based mode through discussion and sharing of real life situations. The modules covered assist the delegate in identifying appropriate behaviour in the workplace, what is likely to lead to conflict and how to address it professionally.
Etiquette – What is it? Understanding the modern definition of etiquette and relating it to the South African business culture
Personality, where Culture, Etiquette and Personal Preferences Overlap A look at a four tier personality typing, explaining our preferred comfort zones of communication and action
Diversity and Stereotypes Embracing the strength that comes with diversity whilst acknowledging the challenges. We explore stereotypes – their accuracy and the bearing they have on our interactions
The Etiquette of Cross Cultural Communication Understanding what culture is, what a business culture is and why we sometimes shy away from cross cultural communication
Time and Personal Space Understanding Monochromic and Polychromic approaches and our business challenges today
Gender and Etiquette Exploring the true meaning of gender equality whilst referencing rules of politeness
Generational Differences Understanding the influences of each generation and the thinking behind their actions in an attempt to bridge the gap
Netiquette Understanding the rules of etiquette with regards to the various forms of electronic media
Grooming The do’s and don’ts of professional dress codes
The Definition and Description of Sexual Harassment The causes of sexual harassment related to gender, ethics and culture The profile of harassers The profile of a typical victim The consequences and implications of sexual harassment The solutions for sexual harassment Resources and assistance with the handling of harassment
Prices include VAT @ 15% All our full day open hosted workshops commence at 08:30 and end at 16:30. For inhouse workshops we will travel for anything between one and 16 delegates. All course material, lunch and refreshments are provided.