242820 Maintain Records for a Team

This unit standard is intended for junior managers of organisations.

NQF Level 3 - 4 Credits

This unit standard replaces:
13916 Identify and keep the records that a team manager is responsible for keeping

Learning assumed to be in place and recognition of prior learning
Learners should be competent in Communication and Mathematical Literacy at NQF Level 2.

Unit standard range
- The records pertaining to operational or other requirements to be kept by a team leader include the following: budgets, stock, health and safety, absenteeism, output and quality, etc.
- 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
- 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
- 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
- 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Explain why organisations record and keep information.

Specific Outcome 2
Identify and describe the type of records used to manage the team.

Specific Outcome 3
Record and report team performance against team output.

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt 242820 Maintain Records for a Team to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.