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About us

Where business and skills development meet

Staff Training is a South African skills development provider whose vision, from inception, has been practical, affordable and impactful skills development for all South Africans — while strengthening the leadership pipeline for business.

Our story

Twenty-five years of insight

Developing a solid leadership pipeline takes a strategic approach and many years of preparation. From junior employees through to senior management, our 25 years in business have given us real insight into the daily challenges faced by businesses and employees alike — and we are here to help you.

Real solutions for real people.

At a glance
Client retention82%
Client satisfaction94.5%
AccreditedServices SETA 4018
ReachNational
FocusReal solutions for real people
Download company profile
What guides us

Our values

We hold ourselves accountable to these values in every delivery — reflected in a 94.5% customer satisfaction rating (measured on facilitator presentation, facilitator knowledge, course content and venue hospitality) and an 82% client retention rate.

Inclusivity

Training only matters if it stays accessible — multi-platform programmes for individuals, SMEs and corporates alike.

Knowledge

Content that keeps pace with real business challenges — practical, current and ready to apply.

Caring

Learner and employer genuinely cared for. People before theory, from our admin team through to our facilitators.

Relevance

Global theory adapted to fit real workplace pressures — creative solutions for today’s demands.

Excellence

Excellence held not as an aspiration but as a habit — repeated in every delivery, facilitation and follow-through.

How we work

Our approach

Every organisation has its own demands and operational challenges — and that is where we find our strength.

  • We are in business too Merging diverse views, staying collaborative and still delivering results is a tall order — more so in a country navigating shifting legal and compliance requirements alongside ongoing economic pressure. Every client or employee a business loses adds cost and strain, and we understand that first-hand.
  • Blended, curated solutions Formal programmes alone cannot keep pace with the speed of business. We blend skills training — formal to informal, face-to-face to e-learning, workshops to coaching — into combinations often curated specifically for each client, to deliver your outcomes and reduce operational downtime.
  • Facilitators who are experts Our facilitators are subject-matter experts in their fields, and many have worked with us for over a decade. Their knowledge is shared regularly across our facilitator community, so clients benefit from engaging learning, efficient systems and a continual-learning ethos — competitive advantage and greater employee engagement.
  • Less admin on your plate Our client-focused team is supported by a streamlined, custom-built administrative system that takes the detail off your hands — a flexible team focused on finding solutions, with clear reminders and preparation at every step.
  • Roadmaps that meet you where you are The right solution for one organisation may look very different from another’s, depending on where its team sits in the leadership pipeline. The roadmaps we help design allow entry at nearly any point, drawing on decades of experience to help your vision take shape.
Case study

A case in point: how we build long-term clients

ABC was a medium-sized company in significant transition, formalising its operations ahead of ISO 9001 compliance, with many staff there since it started. A young, fast-growing company carries energy and a customer-centric culture that sometimes cuts corners for the right customer outcome — worth celebrating, but not always comfortable alongside record-keeping and compliance. Some staff were ready for the added administrative discipline; others were not.

ABC approached us for management training — specifically the ability to manage change, measured through metrics like change success rate and resistance/rework rate. Our facilitators identified four long-standing, experienced employees strongly resistant to the change; management did not want to lose them, so bringing them on board became a priority.

We recommended a Self-Mastery with the Enneagram intervention for the combined middle and senior management team. It ran over two weeks — four days out of office — then a further morning formalising timelines and mapping the project together, which came easily once they saw where the risks and metrics of change sat.

Without exception, our team enjoyed meeting yours. The Enneagram was a life changer and it has become a new type of language in our office. We recognise our strengths and view our shortcomings with empathy, and we now easily address issues we may have been too nervous to in the past. The very easy, no-nonsense approach to managing change has also given all of us such insight into how good communication can smooth our way. We will definitely be using your services in the future. Please do thank your team from all of us.

Managing Director, ABC
Explore

More about Staff Training

The people, the places and the proof behind the programmes.

Explore our programmes

From communication and leadership to customer service and compliance — our workshops blend global theory with real workplace pressures, delivered hosted, virtual, in-house and online.

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Join our list of satisfied clients

Call 0861 996 660 or email info@stafftraining.co.za — we’ll help you pick the right path.