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English Business Writing Skills

For employees writing business English as a second or third language, grammar isn't the only hurdle — tone and structure matter just as much.

About the course

This 2-day workshop covers basic English building blocks, the Six C's of business letter writing, and correct tenses for minute taking, with a full checklist for editing and proofreading. The result: professional, error-free correspondence.

What it covers

How do I improve my English

Why it is so important, free resources and practical suggestions

Basic English Building Blocks

The basics from nouns and verbs to direct and indirect speech

Common grammatical errors to avoid

A comprehensive list of grammatical and spelling errors

Emphasis - how and why

Being coherent in your approach

The Six C's of business letter writing

The basics explained

Business letter writing checklist

A comprehensive check and editing list

Opening and closing formats

Providing templates

Conversational style techniques

Setting the tone and keeping to the point, using plain English, avoiding unnecessary jargon

Sentence Structure

Getting the sentence structure right

Getting the navigation right

Getting the sentence structure right

The language of minute taking

Getting the tenses right

How we run it

The difference between this workshop and the Business Writing workshop is simply that additional grammar and punctuation modules have been added.

With so few South Africans conducting business in their first language, this workshop will be of assistance to those who find themselves uncertain of their written skills. This is a 2-day workshop and is only presented inhouse.

"I have made this letter longer because I did not have the time to make it shorter." ~ Blaise Pascal

Unit standard alignment
Unit standardNQFCreditsTitle
11946535Write/present/sign texts for a range of communicative contexts
11945945Write/present/sign for a wide range of contexts
1215345Use the writing process to compose texts required in the business environment.
11946325Access and use information from texts
11945625Write/present for a defined context
11963616Write/Sign for a variety of different purposes (historical)
11945735Interpret and use information from texts
11946945Read/view, analyse and respond to a variety of texts
11964016Read/view and respond to a range of text types (historical)

A credit-bearing SETA version is available on request.

Course outline (PDF)

Run it for your team

We can adapt English Business Writing Skills to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.