English Business Writing Skills


To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional e-mail and letter writing including minute taking. This workshop is geared towards English Second Language users and does address basic grammar and common errors.


How do I improve my English

Why it is so important, free resources and practical suggestions

Basic English Building Blocks

The basics from nouns and verbs to direct and indirect speech

Common grammatical errors to avoid

A comprehensive list of grammatical and spelling errors

Emphasis - how and why

Being coherent in your approach

The Six C's of business letter writing

The basics explained

Business letter writing checklist

A comprehensive check and editing list

Opening and closing formats

Providing templates

Conversational style techniques

Setting the tone and keeping to the point, using plain English, avoiding unnecessary jargon

Sentence Structure

Getting the sentence structure right

Getting the navigation right

Getting the sentence structure right

The language of minute taking

Getting the tenses right

US IDUnit Standard TitleNQF LevelCredits
12153Use the writing process to compose texts required in the business environment45


The difference between this workshop and the Business Writing workshop is simply that additional grammar and punctuation modules have been added.

With so few South Africans conducting business in their first language, this workshop will be of assistance to those who find themselves uncertain of their written skills. This is a 2-day workshop and is only presented inhouse.

"I have made this letter longer because I did not have the time to make it shorter." ~ Blaise Pascal

US ID NQF Level Credits Description
1194653 5 Write/present/sign texts for a range of communicative contexts
1194594 5 Write/present/sign for a wide range of contexts
121534 5 Use the writing process to compose texts required in the business environment.
1194632 5 Access and use information from texts
1194562 5 Write/present for a defined context
1196361 6 Write/Sign for a variety of different purposes
1194573 5 Interpret and use information from texts
1194694 5 Read/view, analyse and respond to a variety of texts
1196401 6 Read/view and respond to a range of text types

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Cape Town: 2024-05-02
Johannesburg: 2024-05-02
Durban: 2024-05-02
Port Elizabeth: 2024-05-02
Polokwane: 2024-05-02
Bethlehem: 2024-05-02
Pretoria: 2024-05-02
Virtual Seminar: 2024-05-02
Book Inhouse: Enquire Now

Course Outline

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available
The duration of this seminar is 2 days
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Pretoria Virtual
R5500.00 p/p R6050.00 p/p R5500.00 p/p R6050.00 p/p R5500.00 p/p R5600.00 p/p R6050.00 p/p R5150.00 p/p
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises.
All course material, lunch and refreshments are provided, if applicable.