English Business Writing Skills

What is this course about?

To supply the learners with the necessary knowledge and confidence, enabling them to conduct professional e-mail and letter writing including minute taking. This workshop is geared towards English Second Language users and does address basic grammar and common errors.

What is the key content covered?

How do I improve my English

Why it is so important, free resources and practical suggestions

Basic English Building Blocks

The basics from nouns and verbs to direct and indirect speech

Common grammatical errors to avoid

A comprehensive list of grammatical and spelling errors

Emphasis - how and why

Being coherent in your approach

The Six C's of business letter writing

The basics explained

Business letter writing checklist

A comprehensive check and editing list

Opening and closing formats

Providing templates

Conversational style techniques

Setting the tone and keeping to the point, using plain English, avoiding unnecessary jargon

Sentence Structure

Getting the sentence structure right

Getting the navigation right

Getting the sentence structure right

The language of minute taking

Getting the tenses right

US ID	Unit Standard Title	NQF Level	Credits
12153	Use the writing process to compose texts required in the business environment	4	5

You benefit from our experience!

The difference between this workshop and the Business Writing workshop is simply that additional grammar and punctuation modules have been added.

With so few South Africans conducting business in their first language, this workshop will be of assistance to those who find themselves uncertain of their written skills. This is a 2-day workshop and is only presented inhouse.

"I have made this letter longer because I did not have the time to make it shorter." ~ Blaise Pascal

US ID	NQF Level	Credits	Description
119465	3	5	Write/present/sign texts for a range of communicative contexts
119459	4	5	Write/present/sign for a wide range of contexts
12153	4	5	Use the writing process to compose texts required in the business environment.
119463	2	5	Access and use information from texts
119456	2	5	Write/present for a defined context
119636	1	6	Write/Sign for a variety of different purposes (Historical)
119457	3	5	Interpret and use information from texts
119469	4	5	Read/view, analyse and respond to a variety of texts
119640	1	6	Read/view and respond to a range of text types (Historical)

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

Book for next workshop

Cape Town: 2026-01-20

Johannesburg: 2026-01-20

Durban: 2026-01-20

Port Elizabeth: 2026-01-20

Polokwane: 2026-01-20

Pretoria: 2026-01-20

Virtual Seminar: 2026-01-20

Book Inhouse: Enquire Now

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Contact Us

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Johannesburg Calendar

Durban Calendar

Port Elizabeth Calendar

Polokwane Calendar

Pretoria Calendar

Virtual Calendar

Download PDF Course Outline

People who attended this workshop also enhanced their skills with:

Business Writing Skills