242817-Solve problems, make decisions and implement solutions

This Unit Standard is intended for junior managers of organisations. The Unit Standard specifies the knowledge and skills required to solve problems and make decisions.

NQF Level 4 - 8 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
Learners accessing this unit standard should be competent in Communication and Mathematical Literacy at NQF Level 3.

Unit standard range
- 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
- 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
- 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
- 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Define the problem.

Specific Outcome 2
Investigate the problem.

Specific Outcome 3
Generate problem solutions.

Specific Outcome 4
Implement solution(s).

Specific Outcome 5
Evaluate the effectiveness of the solution.

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt 242817-Solve problems, make decisions and implement solutions to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.