242817-Solve problems, make decisions and implement solutions

This Unit Standard is intended for junior managers of organisations. The Unit Standard specifies the knowledge and skills required to solve problems and make decisions.

NQF Level 4 - 8 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
Learners accessing this unit standard should be competent in Communication and Mathematical Literacy at NQF Level 3.

Unit standard range
- 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
- 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
- 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
- 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Define the problem.

Specific Outcome 2
Investigate the problem.

Specific Outcome 3
Generate problem solutions.

Specific Outcome 4
Implement solution(s).

Specific Outcome 5
Evaluate the effectiveness of the solution.