Developing your Management Potential III


This course is designed to upskill managers in their role in developing and a department and/or company concentrating on further tools of measurement and methodologies. It works well as a follow up to its two predecessors. The focus in this workshop is on providing theories to improve vision and decision making. The ideal delegates are in a management or team leadership position and have had attended our, or other management courses.


The McKinsey 7S Framework

Working with this framework to analyse the full functionality of your company or department. Practical examples of how to use the model beneficially and how to avoid the pitfalls

Using Scenario Planning to assist strategic decision making

Understanding the what if and the possibilities and using the matrix to flesh out the possibilities. Putting it into practice

The Balanced Scorecard

Enabling the manager to get a rounded and balanced view of the organisation or department, measuring what counts. Analysing various scorecards and identifying courses of action

The Service Profit Chain

Enabling you to identify the drivers of profitability in a service environment, diagnose problems with customer retention and employee morale. Identifying the course of action once diagnosis has been completed

The Fishikawa

Using this drill down method to identify the root cause of problems and then move to solution finding

US IDUnit Standard TitleNQF LevelCredits
242817Solve problems, make decisions and implement solutions48

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Cape Town: 2019-11-08
Johannesburg: 2019-11-08
Durban: 2019-11-08
Port Elizabeth: 2019-11-08
Polokwane: 2019-11-08
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This workshop is accredited by Services SETA

SETA Accredited Course
The duration of this seminar is 1 day(s).
Cape Town Johannesburg Polokwane Durban Port Elizabeth
R1950.00 p/p R2140.00 p/p R1950.00 p/p R2140.00 p/p R1890.00 p/p
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. For inhouse workshops we will travel for anything between one and 16 delegates.
All course material, lunch and refreshments are provided.