Developing your Management Potential III
Struggling to turn a department-level vision into a workable strategy? This 1-day Staff Training workshop, for managers and team leaders with some autonomy, follows on from Management Potential I and II.
About the course
Delegates apply the McKinsey 7S Framework, Scenario Planning, and the Balanced Scorecard to strengthen strategic decision-making, and use the Service Profit Chain and Ishikawa (fishbone) analysis to diagnose problems and move from vision to actionable strategy.
What it covers
The McKinsey 7S Framework
Working with this framework to analyse the full functionality of your company or department. Practical examples of how to use the model beneficially and how to avoid the pitfalls
Using Scenario Planning to assist strategic decision making
Understanding the what if and the possibilities and using the matrix to flesh out the possibilities. Putting it into practice
The Balanced Scorecard
Enabling the manager to get a rounded and balanced view of the organisation or department, measuring what counts. Analysing various scorecards and identifying courses of action
The Service Profit Chain
Enabling you to identify the drivers of profitability in a service environment, diagnose problems with customer retention and employee morale. Identifying the course of action once diagnosis has been completed
The Fishikawa
Using this drill down method to identify the root cause of problems and then move to solution finding
“This course was fantastic and really helped me understand how to be the manager my team needs ~ Daniel”
Unit standard alignment
| Unit standard | NQF | Credits | Title |
|---|---|---|---|
| 242813 | 4 | 5 | Explain the contribution made by own area of responsibility to the overall organisational strategy |
A credit-bearing SETA version is available on request.
Run it for your team
We can adapt Developing your Management Potential III to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.