Developing your Management Potential III
What is this course about?
Struggling to turn a department-level vision into a workable strategy? This 1-day Staff Training workshop, for managers and team leaders with some autonomy, follows on from Management Potential I and II. Delegates apply the McKinsey 7S Framework, Scenario Planning, and the Balanced Scorecard to strengthen strategic decision-making, and use the Service Profit Chain and Ishikawa (fishbone) analysis to diagnose problems and move from vision to actionable strategy.
Key content covered
The McKinsey 7S Framework
Working with this framework to analyse the full functionality of your company or department. Practical examples of how to use the model beneficially and how to avoid the pitfalls
Using Scenario Planning to assist strategic decision making
Understanding the what if and the possibilities and using the matrix to flesh out the possibilities. Putting it into practice
The Balanced Scorecard
Enabling the manager to get a rounded and balanced view of the organisation or department, measuring what counts. Analysing various scorecards and identifying courses of action
The Service Profit Chain
Enabling you to identify the drivers of profitability in a service environment, diagnose problems with customer retention and employee morale. Identifying the course of action once diagnosis has been completed
The Fishikawa
Using this drill down method to identify the root cause of problems and then move to solution finding
Unit standard alignment
| US ID | NQF | Credits | Description |
|---|---|---|---|
| 242813 | 4 | 5 | Explain the contribution made by own area of responsibility to the overall organisational strategy |
Compiled for maximum organisational outcome — SETA alternatives are available on request.
This course was fantastic and really helped me understand how to be the manager my team needs ~ Daniel
Run Developing your Management Potential III for your team
Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt Developing your Management Potential III to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.
In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.