How to Manage Effective Meetings
What is this course about?
Every meeting without a clear agenda costs more than it delivers. This half-day Staff Training workshop, ideal for team leads, managers and committee members chairing meetings in busy South African offices, teaches delegates to plan and facilitate a meeting properly — setting the agenda, understanding group dynamics through forming-storming-norming-performing, and using De Bono's Six Hats Thinking to cut meeting time considerably. Managing conflict with a 'parking lot' technique is also covered. The result: shorter, more productive meetings with a clear facilitator role.
Key content covered
Plan and Prepare for the meeting, including all the necessary role players
Unpacking the reason for the meeting, the attendees, information packs and rules
Setting the Agenda and the Objectives
Setting an agenda and objective to a meeting delivers better results
Preparing the information packs
The how to and when of information packs
Understanding your role as facilitator/meeting chairperson
This important role unpacked
Understanding group dynamics and communication styles
Forming, storming, norming and performing along with the 4 communication styles explained
Optimising the outcomes of the meeting through proven techniques De Bono 6 Hat Thinking
Using this proven technique, meeting times are cut considerably
Managing conflict, using active listening, paraphrasing and using a "parking lot"
How to move from negative to positive conflict using the correct communication styles and a few tools
Working with the meeting secretary
Understanding your role as a chairperson in assisting the secretary with the taking of the minutes
When to work with sub-groups/sub-committees
Being sensitive to everyone’s time and understanding the value of sub committees
Unit standard alignment
| US ID | NQF | Credits | Description |
|---|---|---|---|
| 242816 | 4 | 5 | Conduct a structured meeting |
| 13929 | 3 | 3 | Co-ordinate meetings, minor events and travel arrangements |
Compiled for maximum organisational outcome — SETA alternatives are available on request.
Run How to Manage Effective Meetings for your team
Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt How to Manage Effective Meetings to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.
In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.