How to Manage Effective Meetings


Delegates attending this workshop will be able to plan and prepare for facilitation of a meeting, demonstrating an understanding of roles of a facilitator to lead and manage group interactions, determining the rules of procedure, facilitating consensus from the participants about what the meeting should achieve, facilitating the meeting/workshop using various techniques to achieve the outcomes and evaluating and interpreting information to provide guidance towards achieving meeting/workshop outcomes.


Plan and Prepare for the meeting, including all the necessary role players

Unpacking the reason for the meeting, the attendees, information packs and rules

Setting the Agenda and the Objectives

Setting an agenda and objective to a meeting delivers better results

Preparing the information packs

The how to and when of information packs

Understanding your role as facilitator/meeting chairperson

This important role unpacked

Understanding group dynamics and communication styles

Forming, storming, norming and performing along with the 4 communication styles explained

Optimising the outcomes of the meeting through proven techniques De Bono 6 Hat Thinking

Using this proven technique, meeting times are cut considerably

Managing conflict, using active listening, paraphrasing and using a "parking lot"

How to move from negative to positive conflict using the correct communication styles and a few tools

Working with the meeting secretary

Understanding your role as a chairperson in assisting the secretary with the taking of the minutes

When to work with sub-groups/sub-committees

Being sensitive to everyone’s time and understanding the value of sub committees

US IDUnit Standard TitleNQF LevelCredits
242816Conduct a structured meeting45

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This workshop is accredited by Services SETA

SETA Accredited Course
The duration of this seminar is 0.5
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Virtual
R1890.00 p/p R2000.00 p/p R1890.00 p/p R2000.00 p/p R1890.00 p/p R2000.00 p/p R2000.00 p/p
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All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel for anything between one and 16 delegates.
All course material, lunch and refreshments are provided, if applicable.