Delegates attending this workshop will be able to plan and prepare for facilitation of a meeting, demonstrating an understanding of roles of a facilitator to lead and manage group interactions, determining the rules of procedure, facilitating consensus from the participants about what the meeting should achieve, facilitating the meeting/workshop using various techniques to achieve the outcomes and evaluating and interpreting information to provide guidance towards achieving meeting/workshop outcomes.
Plan and Prepare for the meeting, including all the necessary role players
Unpacking the reason for the meeting, the attendees, information packs and rules
Setting the Agenda and the Objectives
Setting an agenda and objective to a meeting delivers better results
Preparing the information packs
The how to and when of information packs
Understanding your role as facilitator/meeting chairperson
This important role unpacked
Understanding group dynamics and communication styles
Forming, storming, norming and performing along with the 4 communication styles explained
Optimising the outcomes of the meeting through proven techniques De Bono 6 Hat Thinking
Using this proven technique, meeting times are cut considerably
Managing conflict, using active listening, paraphrasing and using a "parking lot"
How to move from negative to positive conflict using the correct communication styles and a few tools
Working with the meeting secretary
Understanding your role as a chairperson in assisting the secretary with the taking of the minutes
When to work with sub-groups/sub-committees
Being sensitive to everyone’s time and understanding the value of sub committees
Prices include VAT @ 15% All our full day open hosted workshops commence at 08:30 and end at 16:30. For inhouse workshops we will travel for anything between one and 16 delegates. All course material, lunch and refreshments are provided.