How to Manage Effective Meetings


Delegates attending this workshop will be able to plan and prepare for facilitation of a meeting, demonstrating an understanding of roles of a facilitator to lead and manage group interactions, determining the rules of procedure, facilitating consensus from the participants about what the meeting should achieve, facilitating the meeting/workshop using various techniques to achieve the outcomes and evaluating and interpreting information to provide guidance towards achieving meeting/workshop outcomes.


Plan and Prepare for the meeting, including all the necessary role players

Unpacking the reason for the meeting, the attendees, information packs and rules

Setting the Agenda and the Objectives

Setting an agenda and objective to a meeting delivers better results

Preparing the information packs

The how to and when of information packs

Understanding your role as facilitator/meeting chairperson

This important role unpacked

Understanding group dynamics and communication styles

Forming, storming, norming and performing along with the 4 communication styles explained

Optimising the outcomes of the meeting through proven techniques De Bono 6 Hat Thinking

Using this proven technique, meeting times are cut considerably

Managing conflict, using active listening, paraphrasing and using a "parking lot"

How to move from negative to positive conflict using the correct communication styles and a few tools

Working with the meeting secretary

Understanding your role as a chairperson in assisting the secretary with the taking of the minutes

When to work with sub-groups/sub-committees

Being sensitive to everyones time and understanding the value of sub committees

US IDUnit Standard TitleNQF LevelCredits
242816Conduct a structured meeting45

US ID NQF Level Credits Description
2428164 5 Conduct a structured meeting
139293 3 Co-ordinate meetings, minor events and travel arrangements

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Course Outline

The Staff Training workshop listed here is one which has been compiled for maximum organisational outcome, however, SETA alternatives are available

SETA Alternatives Available
The duration of this seminar is 0.5 days
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Pretoria Virtual
R2250.00 p/p R2300.00 p/p R2250.00 p/p R2300.00 p/p R2250.00 p/p R2140.00 p/p R2300.00 p/p R2000.00 p/p
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel to your premises.
All course material, lunch and refreshments are provided, if applicable.