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How to Manage Effective Meetings

Every meeting without a clear agenda costs more than it delivers. This half-day Staff Training workshop, ideal for team leads, managers and committee members chairing meetings in busy South African offices, teaches delegates to plan and facilitate a meeting…

About the course

Every meeting without a clear agenda costs more than it delivers. This half-day Staff Training workshop, ideal for team leads, managers and committee members chairing meetings in busy South African offices, teaches delegates to plan and facilitate a meeting properly — setting the agenda, understanding group dynamics through forming-storming-norming-performing, and using De Bono's Six Hats Thinking to cut meeting time considerably. Managing conflict with a 'parking lot' technique is also covered. The result: shorter, more productive meetings with a clear facilitator role.

What it covers

Plan and Prepare for the meeting, including all the necessary role players

Unpacking the reason for the meeting, the attendees, information packs and rules

Setting the Agenda and the Objectives

Setting an agenda and objective to a meeting delivers better results

Preparing the information packs

The how to and when of information packs

Understanding your role as facilitator/meeting chairperson

This important role unpacked

Understanding group dynamics and communication styles

Forming, storming, norming and performing along with the 4 communication styles explained

Optimising the outcomes of the meeting through proven techniques De Bono 6 Hat Thinking

Using this proven technique, meeting times are cut considerably

Managing conflict, using active listening, paraphrasing and using a "parking lot"

How to move from negative to positive conflict using the correct communication styles and a few tools

Working with the meeting secretary

Understanding your role as a chairperson in assisting the secretary with the taking of the minutes

When to work with sub-groups/sub-committees

Being sensitive to everyone’s time and understanding the value of sub committees

Unit standard alignment
Unit standardNQFCreditsTitle
24281645Conduct a structured meeting
1392933Co-ordinate meetings, minor events and travel arrangements

A credit-bearing SETA version is available on request.

Course outline (PDF)

Run it for your team

We can adapt How to Manage Effective Meetings to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.