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108 courses

• Conflict Management

  Not all conflict is bad — it's our reaction to it that decides whether the outcome is progress or damage.

  • 2 days
  • From R5 550 per delegate
  • 9 November, Johannesburg

• Effective Communication in the AI Workplace

  This practical full-day workshop helps participants communicate clearly, confidently and thoughtfully across the workplace, while exploring how AI can support preparation, problem-solving, written communication and…

  • 1 day
  • From R2 700 per delegate
  • 9 November, Virtual

• How to Deal With Difficult Clients and Discussions

  Nobody wakes up wanting to be a difficult client — there's usually a reason behind it, and finding that reason changes the whole conversation.

  • Half a day
  • From R2 700 per delegate
  • 9 November, Johannesburg

• Frontline Service and Upselling

  Some purchases are necessary. Others are entirely emotional — and knowing the difference changes how you sell.

  • 1 day
  • From R2 700 per delegate
  • 10 November, Johannesburg

• Minute Taking with AI Productivity

  This workshop equips PAs, secretaries, committee members and anyone responsible for meetings and minutes with the practical, end-to-end skills to plan, run and record meetings professionally.

  • 2 days
  • From R5 550 per delegate
  • 10 November, Virtual

• 3 Day Leadership +

  To apply leadership concepts in the workplace using the Enneagram Self-Mastery tool to effectively develop leadership ability.

  • 3 days
  • From R12 390 per delegate
  • 11 November, Cape Town
  • SETA credits

• Coaching and Mentoring

  There's a real difference between managing someone, coaching them, and being a mentor, and most new supervisors were never taught which one to use when.

  • 2 days
  • From R5 550 per delegate
  • 11 November, Johannesburg

• Developing your Management Potential II

  Developing Your Management Potential II is a 1-day Staff Training workshop for supervisors, junior managers, and middle managers, building on the foundations covered in Developing Your Management Potential I.

  • 1 day
  • From R2 700 per delegate
  • 11 November, Durban

• Communication Excellence

  'Leaders need to be masterful listeners,' not just senders of information — and that gap is where most workplace communication breaks down.

  • 1 day
  • From R2 700 per delegate
  • 12 November, Virtual

• Office Management and AI Productivity

  This practical two-day course helps office managers, PA's, receptionists and office administrators organise their work, communicate effectively, manage priorities and support managers and teams with confidence.

  • 2 days
  • From R5 550 per delegate
  • 12 November, Virtual

• Presentation Skills

  We live in a visual world, and how you present your work is often judged as harshly as the work itself.

  • 2 days
  • From R5 550 per delegate
  • 12 November, Johannesburg

• Customer Care

  The best customer care reps aren't the ones reciting a script — they're the ones who've found their own reason to care.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• Developing your Management Potential I

  Developing Your Management Potential I is a 1-day management training workshop delivered by Staff Training for supervisors, junior managers, and middle managers across all industries.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Cape Town

• Etiquette, Ethics and Customer Care

  What your clients want from you and don't get, and what they get but don't want — that gap is where most service failures live.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• How to Complete Tender Documents

  A tender lost on a technicality is exactly as costly as one lost on price. This 1-day workshop covers bidders' meetings and compliance requirements, building work breakdown schedules, calculating risk costs, and getting…

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• How to Lead a Team to Productivity

  Motivation isn't a personality trait some people have and others don't — it's a set of levers any leader can learn to pull.

  • Half a day
  • From R2 150 per delegate
  • 16 November, Johannesburg

• Planning and Productivity with AI

  This practical two-day course gives delegates practical tools to plan more effectively, turn goals into clear priorities and translate plans into achievable actions and results.

  • 2 days
  • From R5 550 per delegate
  • 16 November, Virtual

• Critical Thinking and Problem Solving

  Stop treating every problem like it needs an instant answer — the best solutions start with better questions.

  • 2 days
  • From R5 550 per delegate
  • 17 November, Johannesburg

• Merchandising

  'Everything has its beauty, but not everyone sees it,' said Confucius — and in retail, seeing it is literally the job.

  • 1 day
  • From R2 700 per delegate
  • 17 November, Cape Town

• Stress and Time Management

  A recent survey found South African managers among the most stressed in the world.

  • 1 day
  • From R2 700 per delegate
  • 17 November, Johannesburg