113924 Apply Basic Business Ethics in a Work Environment

What is this course about?

This Unit Standard provides a basic introduction to ethics in a business environment and focuses on ethics and the learner.

The qualifying learner is capable of:
- Reflecting on own values and belief systems and how they influence own behaviour.
- Discussing how an individual`s ethics impact on the people around him/her.
- Explaining how an individual can behave ethically in a business context.
- Demonstrate techniques for dealing with situations where own values and ethics conflict with work practice.

What is the key content covered?

NQF Level 2 - 2 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
There is open access to this Unit Standard. Learners should
- Hold a GETC or equivalent qualification, or
- Be competent in Communication and Mathematical Literacy at NQF level 1.

Unit standard range
- The typical scope of this Unit Standard is ethics and professional behaviour of people in non-management positions in their interaction with internal and external customers.
- Ethical behaviour includes, but is not limited to, honouring one`s working hours, absence from work, bribes, gifts, disclosing a second job, conflict of interest, disclosures of a client, confidential information and how they relate to ethical business practice.
- Access to information required by the Employment Equity Act (EE) includes, but is not limited to the EE policy, EE repo

US ID	NQF Level	Credits	Description
12537	1	4	Identify personal values and ethics in the workplace (Historical)
242815	4	5	Apply the organisations code of conduct in a work environment
252042	5	5	Apply the principles of ethics to improve organisational culture
110082	1	6	Understand the impact of customer service on a business
114959	2	4	Behave in a professional manner in a business environment
114974	2	2	Apply the basic skills of customer service
12537	1	4	Identify personal values and ethics in the workplace (Historical)
242815	4	5	Apply the organisations code of conduct in a work environment
243193	1	4	Practice good health and grooming habits (Historical)
252042	5	5	Apply the principles of ethics to improve organisational culture
12537	1	4	Identify personal values and ethics in the workplace (Historical)
252042	5	5	Apply the principles of ethics to improve organisational culture

This workshop is accredited by Services SETA

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