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108 courses

• Office Management and AI Productivity

  This practical two-day course helps office managers, PA's, receptionists and office administrators organise their work, communicate effectively, manage priorities and support managers and teams with confidence.

  • 2 days
  • From R5 550 per delegate
  • 12 November, Virtual

• Presentation Skills

  We live in a visual world, and how you present your work is often judged as harshly as the work itself.

  • 2 days
  • From R5 550 per delegate
  • 12 November, Johannesburg

• Communication Excellence

  'Leaders need to be masterful listeners,' not just senders of information — and that gap is where most workplace communication breaks down.

  • 1 day
  • From R2 700 per delegate
  • 13 November, Johannesburg

• Customer Care

  The best customer care reps aren't the ones reciting a script — they're the ones who've found their own reason to care.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• Etiquette, Ethics and Customer Care

  What your clients want from you and don't get, and what they get but don't want — that gap is where most service failures live.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• How to Lead a Team to Productivity

  Motivation isn't a personality trait some people have and others don't — it's a set of levers any leader can learn to pull.

  • Half a day
  • From R2 150 per delegate
  • 16 November, Johannesburg

• Planning and Productivity with AI

  This practical two-day course gives delegates practical tools to plan more effectively, turn goals into clear priorities and translate plans into achievable actions and results.

  • 2 days
  • From R5 550 per delegate
  • 16 November, Virtual

• Critical Thinking and Problem Solving

  Stop treating every problem like it needs an instant answer — the best solutions start with better questions.

  • 2 days
  • From R5 550 per delegate
  • 17 November, Johannesburg

• Developing your Management Potential I

  Developing Your Management Potential I is a 1-day management training workshop delivered by Staff Training for supervisors, junior managers, and middle managers across all industries.

  • 1 day
  • From R2 700 per delegate
  • 17 November, Johannesburg

• Merchandising

  'Everything has its beauty, but not everyone sees it,' said Confucius — and in retail, seeing it is literally the job.

  • 1 day
  • From R2 700 per delegate
  • 17 November, Cape Town

• Stress and Time Management

  A recent survey found South African managers among the most stressed in the world.

  • 1 day
  • From R2 700 per delegate
  • 17 November, Johannesburg

• AI for Managers I: People and Performance

  This practical workshop equips people managers and team leads with the everyday skills of leading well setting expectations clearly, giving feedback that actually changes behaviour, building genuine trust, spotting…

  • Half a day
  • From R2 150 per delegate
  • 18 November, Virtual

• AI for Managers II: Productivity and Planning

  This workshop walks managers through five practical moves for getting more done through other people: getting a handoff right the first time, prioritising a real task list, delegating in a way that fits the person and…

  • Half a day
  • From R2 150 per delegate
  • 19 November, Virtual

• Coaching Skills for Managers

  Some supervisors are natural coaches. Most just need the right process to follow. This 2-day Staff Training workshop teaches the language and principles of coaching — building trust in the coaching relationship…

  • 2 days
  • From R5 550 per delegate
  • 19 November, Johannesburg

• Diversity and Inclusion

  The biggest mistake is believing there is one right way to listen, to talk or to have a conversation,' as Deborah Tannen put it.

  • 1 day
  • From R2 700 per delegate
  • 19 November, Johannesburg

• How to Manage Effective Meetings

  Every meeting without a clear agenda costs more than it delivers. This half-day Staff Training workshop, ideal for team leads, managers and committee members chairing meetings in busy South African offices, teaches…

  • Half a day
  • From R2 150 per delegate
  • 19 November, Johannesburg

• AI for Managers III: Decision Making and Leadership

  This equips managers to use AI as a genuine thinking partner in solving process problems - not a shortcut, but a way to see a process clearly, find its real bottleneck, generate and stress-test fixes, and prove the case…

  • Half a day
  • From R2 150 per delegate
  • 20 November, Virtual

• Developing your Management Potential III

  Struggling to turn a department-level vision into a workable strategy? This 1-day Staff Training workshop, for managers and team leaders with some autonomy, follows on from Management Potential I and II.

  • 1 day
  • From R2 700 per delegate
  • 20 November, Johannesburg

• Customer Care Training 2 Days

  Service complaints rarely come down to a lack of good intentions — they usually come down to a lack of process.

  • 2 days
  • From R5 550 per delegate
  • 23 November, Johannesburg
  • SETA credits

• Enneagram and Emotional Intelligence for Leaders

  Studies suggest people with strong emotional intelligence are up to four times more successful than equally intelligent peers who lack it.

  • 2 days
  • From R6 550 per delegate
  • 23 November, Virtual