Impact Sessions courses
108 courses with dates in six cities and as virtual workshops. Prices are per delegate, VAT included, and every course can also run for your own team.
20 courses in Impact Sessions Clear the search and filters
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How to Plan Effectively
A plan that only exists in your head isn't a plan — it's a hope. This 1-day workshop covers six categories of planning with practical tools for each: daily to-do systems, the weekly Time Matrix, implementation mapping…
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How to Engage Your Team
A motivated employee is a retained employee — and in a skills-short economy, that's not a small thing.
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How to Deal With Difficult Clients and Discussions
Nobody wakes up wanting to be a difficult client — there's usually a reason behind it, and finding that reason changes the whole conversation.
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How to Lead a Team to Productivity
Motivation isn't a personality trait some people have and others don't — it's a set of levers any leader can learn to pull.
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AI for Managers I: People and Performance
This practical workshop equips people managers and team leads with the everyday skills of leading well setting expectations clearly, giving feedback that actually changes behaviour, building genuine trust, spotting…
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AI for Managers II: Productivity and Planning
This workshop walks managers through five practical moves for getting more done through other people: getting a handoff right the first time, prioritising a real task list, delegating in a way that fits the person and…
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How to Manage Effective Meetings
Every meeting without a clear agenda costs more than it delivers. This half-day Staff Training workshop, ideal for team leads, managers and committee members chairing meetings in busy South African offices, teaches…
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AI for Managers III: Decision Making and Leadership
This equips managers to use AI as a genuine thinking partner in solving process problems - not a shortcut, but a way to see a process clearly, find its real bottleneck, generate and stress-test fixes, and prove the case…
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How to Manage Sexual Harassment Complaints
Sexual harassment lawsuits are expensive, and organisations that train regularly are far less likely to end up defending one at the CCMA or Labour Court.
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Power Session: 10 Steps to Professional E-mails
Emails have changed more in the last decade than most other business habits, and most inboxes haven't kept up.
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Power Session: Eliminating Workplace Bullying and Harassment
South Africa's Code of Good Practice on Harassment covers more ground than most staff realise.
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Power Session: Email and Telephone Etiquette
With business now conducted across email, social media, and the phone, one careless message can undo months of professional reputation.
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Power Session: Emotional Intelligence
Emotional intelligence rests on two pillars and five domains — most people can only name one or two of either.
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Power Session: Etiquette for Online Meetings
Everyone has sat through a video call ruined by a bad background, a hogged microphone, or an awkward silence.
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Power Session: How to Deal with Difficult Clients
'The customer is not an interruption in your day — he is the reason for your day.' This 2-hour Power Session breaks client frustration down to two basic underlying emotions, then teaches the 3-step assertive technique…
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Power Session: Introduction to Change Management
'We don't know what we don't know' — the learning matrix behind most change resistance starts right there.
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Power Session: Professionalism in the Workplace
Working in a multicultural office means the 'obvious' rules of professionalism aren't always obvious to everyone.
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Power Session: Staying in Touch while Working Apart
Working apart doesn't have to mean drifting apart, but it takes deliberate effort to prevent.
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Power Session: Stress and Time Management
The most valuable word in time management might just be 'no,' and most people have never practised saying it.
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Power Session: Work-Life Balance
Work-life balance looks different post-COVID than it did five years ago, and most policies haven't caught up.
Not sure which course?
Describe the problem and the course advisor suggests what fits, with prices and dates.
Training a whole team?
Any course can be adapted to your industry and run at your premises, our venue or as a virtual workshop.
Training for your teamPrefer dates by month?
The calendar lists every public date by city, and books straight from it.
Training calendarRather learn on your own time?
30 self-paced online courses, most R250 to R350, paid by card on our online shop.
Online courses