Communication Skills courses

46 courses in Communication Skills Clear the search and filters

• Frontline Reception Training II

  'Efficiency is doing things right; effectiveness is doing the right things,' as Peter Drucker put it — the frontline needs both.

  • 1 day
  • From R2 700 per delegate
  • 23 October, Johannesburg
  • SETA credits

• Communication Excellence

  'Leaders need to be masterful listeners,' not just senders of information — and that gap is where most workplace communication breaks down.

  • 1 day
  • From R2 700 per delegate
  • 26 October, Cape Town

• How to Give Effective Feedback

  Struggling to give feedback that actually changes behaviour? This 1-day Staff Training workshop teaches leaders to categorise formal and informal feedback, time it for maximum impact, and build a bidirectional feedback…

  • 1 day
  • From R2 700 per delegate
  • 26 October, Johannesburg

• Report Writing with AI Integration

  This practical course gives learners a clear process for planning, structuring, writing and refining professional business reports and proposals.

  • 1 day
  • From R2 700 per delegate
  • 26 October, Virtual

• Resilience Training

  Change and stress don't ask permission before showing up on a team. This 2-day workshop equips delegates with practical information, skills, and tools to build resilience personally and professionally, helping teams…

  • 2 days
  • From R5 550 per delegate
  • 27 October, Johannesburg

• 3 Day Leadership +

  To apply leadership concepts in the workplace using the Enneagram Self-Mastery tool to effectively develop leadership ability.

  • 3 days
  • From R12 390 per delegate
  • 28 October, Johannesburg
  • SETA credits

• Conflict Management

  Not all conflict is bad — it's our reaction to it that decides whether the outcome is progress or damage.

  • 2 days
  • From R5 550 per delegate
  • 28 October, Virtual

• How to Engage Your Team

  A motivated employee is a retained employee — and in a skills-short economy, that's not a small thing.

  • Half a day
  • From R2 700 per delegate
  • 29 October, Johannesburg

• Business Etiquette and Professionalism

  Every South African business career eventually collides with a colleague or client whose sense of etiquette runs on a completely different clock.

  • 1 day
  • From R2 500 per delegate
  • 2 November, Johannesburg

• English Business Writing Skills

  For employees writing business English as a second or third language, grammar isn't the only hurdle — tone and structure matter just as much.

  • 2 days
  • From R5 550 per delegate
  • 2 November, Johannesburg

• How to Complete Tender Documents

  A tender lost on a technicality is exactly as costly as one lost on price. This 1-day workshop covers bidders' meetings and compliance requirements, building work breakdown schedules, calculating risk costs, and getting…

  • 1 day
  • From R2 700 per delegate
  • 4 November, Johannesburg

• Communicating for Efficiency

  Most workplace problems don't get solved because they were never properly defined in the first place.

  • 2 days
  • From R5 550 per delegate
  • 5 November, Johannesburg

• Effective Communication in the AI Workplace

  This practical full-day workshop helps participants communicate clearly, confidently and thoughtfully across the workplace, while exploring how AI can support preparation, problem-solving, written communication and…

  • 1 day
  • From R2 700 per delegate
  • 9 November, Virtual

• How to Deal With Difficult Clients and Discussions

  Nobody wakes up wanting to be a difficult client — there's usually a reason behind it, and finding that reason changes the whole conversation.

  • Half a day
  • From R2 700 per delegate
  • 9 November, Johannesburg

• Frontline Service and Upselling

  Some purchases are necessary. Others are entirely emotional — and knowing the difference changes how you sell.

  • 1 day
  • From R2 700 per delegate
  • 10 November, Johannesburg

• Minute Taking with AI Productivity

  This workshop equips PAs, secretaries, committee members and anyone responsible for meetings and minutes with the practical, end-to-end skills to plan, run and record meetings professionally.

  • 2 days
  • From R5 550 per delegate
  • 10 November, Virtual

• Presentation Skills

  We live in a visual world, and how you present your work is often judged as harshly as the work itself.

  • 2 days
  • From R5 550 per delegate
  • 12 November, Johannesburg

• Customer Care

  The best customer care reps aren't the ones reciting a script — they're the ones who've found their own reason to care.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• Etiquette, Ethics and Customer Care

  What your clients want from you and don't get, and what they get but don't want — that gap is where most service failures live.

  • 1 day
  • From R2 700 per delegate
  • 16 November, Johannesburg

• Diversity and Inclusion

  The biggest mistake is believing there is one right way to listen, to talk or to have a conversation,' as Deborah Tannen put it.

  • 1 day
  • From R2 700 per delegate
  • 19 November, Johannesburg