Power Session: Professionalism in the Workplace
Working in a multicultural office means the 'obvious' rules of professionalism aren't always obvious to everyone.
About the course
This 3-hour Staff Training Power Session, ideal for all staff in South Africa's diverse workplaces, covers daily etiquette for sharing space, workplace procedures and protocol, showing empathy to colleagues, and communicating professionally with suppliers, colleagues, managers and clients as a company ambassador. The result: improved teamwork and confidence from a shared understanding of workplace norms.
What it covers
3 Hour Session.
Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.
Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.
The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.
How we run it
The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.
Run it for your team
We can adapt Power Session: Professionalism in the Workplace to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.