Power Session: Professionalism in the Workplace

To explain and demonstrate the need for appropriate professional behaviour and etiquette. Assisting the delegate with deciding what is appropriate or not in a professional office environment.

Organisations that do this training find improved team work and confidence levels amongst their employees as a direct result of their understanding the challenges and advantages of working in a multi-cultural society.

3 Hour Session.

Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.

Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.

The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.

The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt Power Session: Professionalism in the Workplace to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.