Power Session: Professionalism in the Workplace

Working in a multicultural office means the 'obvious' rules of professionalism aren't always obvious to everyone. This 3-hour Staff Training Power Session, ideal for all staff in South Africa's diverse workplaces, covers daily etiquette for sharing space, workplace procedures and protocol, showing empathy to colleagues, and communicating professionally with suppliers, colleagues, managers and clients as a company ambassador. The result: improved teamwork and confidence from a shared understanding of workplace norms.

3 Hour Session.

Professionalism - What is it?
An in depth understanding of professionalism and why it is important.
Understanding what societal rules are.

Daily Etiquette, Procedures and Protocol
The etiquette of sharing space.
Courteous colleagues.
Why there are procedures and protocols.
Empathy.
Professionalism.

The Etiquette of Communication
Effective and Accepted communication skills.
Dealing with suppliers, colleagues, managers and clients as an ambassador for your company.

The learners will be able to discern the need for a set of personal, societal and business related behaviours and patterns.

Every workshop we publish is also delivered in-house — at your premises anywhere in South Africa and beyond, at one of our venues, or live online. Before we deliver, our course designers can adapt Power Session: Professionalism in the Workplace to your team: your industry’s examples in the case work, your real challenges in the exercises, your operational rhythm in the schedule. We meet you, agree the outline together, and only then do you place the order.

In-house rates drop per delegate as the group grows — for larger teams it is usually the more affordable option as well as the better-fitting one.