
Management Training Matters!
Management training should be a priority. If you are promoting a great employee into a supervisory/management position, they need to be trained in how to perform as an equally great manager.
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Practical thinking on workplace skills, communication and people development — 1,066 articles and counting.
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Management training should be a priority. If you are promoting a great employee into a supervisory/management position, they need to be trained in how to perform as an equally great manager.
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Definition: These are personal attributes that enable someone to interact effectively and harmoniously with other people.
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South African rock artist, Karen Zoid, quotes: “Verantwoordelikheid is nie my kruis nie, dis my behoud.” Loosely translated this means “Responsibility is not my burden, it is what conserves me.”
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Cold calling is most sales people's worst nightmare. It's demotivating, thankless, unproductive and repetitive, and unfortunately for most salespeople it will always be this way.
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One of the most powerful tools in your salesperson toolbox is the open question –read on to find out how to get the most out of this particular tool…
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It's true that customers who experience good service are more likely to spend money in your shop and return afterwards than customers who receive poor service.
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Motivation and the ability to self-motivate makes any job you do more enjoyable and productive, but finding that motivation can be harder on some days than others….
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What is Personality Profiling and what are its benefits in the business world?
Read articleHave you ever had one of those bad customer service experiences that left you feeling like you could scream?
Read articleStaff Training is looking for a high-energy, goal driven salesperson with exceptional telephonic skills to sell our training workshops to clients – think you have what it takes?
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