The Value of Feedback in the Workplace
Feedback. Something often dreaded by managers and even team members. Especially when it’s not necessarily positive… But feedback is essential to ensure the success of our teams and projects!
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Practical thinking on workplace skills, communication and people development — 1,067 articles and counting.
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Step Up or Step Out!
The sentiment in the country is negative. It’s time for all leaders to step up. The issues of Xenophobia, Femicide and a depressed economy are taking their toll. Wherever you turn women are mentioning their fears, comm…
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Sexual Harassment in South Africa
The consequences (for victim and harasser), and what you can do about it…
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Why Coaching Works (Infographic)
Why is Coaching so effective? Check out this infographic to find out!
Read articleWhy Skills Training Works! (Infographic)
Why should you train your staff? What are the benefits to the organisation, your customers and employees? This infographic says it all...
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Join the Staff Training Team in CPT
Staff Training are looking for a vibrant, energetic and outgoing school or college leaver to join our team. This is a new and full time office based position and we are happy to train you.
Read articleWhy Customer Care Training Works (Infographic)
Did you know it costs six times less to retain a customer than to replace one? This is why Customer Care Training works...
Read articleHow to Make an Introvert Comfortable
Do you know how introverts prefer to be treated? Check out these Dos and Don'ts to make sure you're doing it right!(Graphic)
Read articleEnglish. Are you doing it right?
English can be a nightmare.... How many of these common spelling and grammatical mistakes trip you up? (Graphic)
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Measuring ROI on Soft Skills Training
One of the most frequent questions we're asked by training managers is, "How do I measure the return on investment from training?"
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