
A Fresh Perspective on Difficult Customers
The dictionary defines the word difficult as follows: "Something, a situation or a relationship that needs much effort or skill to accomplish, deal with or understand."
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The dictionary defines the word difficult as follows: "Something, a situation or a relationship that needs much effort or skill to accomplish, deal with or understand."
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Whether you work in an office, a call centre or a retail shop, you can be sure that every now and then you'll be faced with a difficult customer.
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