To have a high standard of office management you need to have well-trained individuals, who are aware of the skills and attributes required for success, running the show. This is where Staff Training comes in.
Staff Training's two-day Office Management course (which will be running in Cape Town on the 16th and 17th of April) is aimed at assisting PAs, receptionists and office administrators with reaching their goals and setting high standards, resulting in a more professional and efficient support system to management and clients alike.
This workshop explores the relationship and contribution of the delegate to the organisation, assists in the process of identifying urgent versus important tasks and teaches the delegate how to implement assertive behaviour (how to say ‘no' and still be effective).
In addition to this delegates will learn effective techniques to use when dealing with disorganised people, how to more effectively communicate through writing and speech, and also the dos and don'ts when it comes to lists, organisation and record keeping.
Minute Taking and Mini Project Management are explained and demonstrated and delegates are also shown how to at all times maintain professionalism and etiquette in the workplace, leading to re-energised employees who at the end of this workshop have clear ideas and strategies on how to effectively manage the office.
This fun, informative and interactive workshop will be presented in Cape Town on the 16th and 17th of April and limited seats are available. Enquire now at info@stafftraining.co.za or give us a call at (021) 839 3021 to ensure your booking.
Click here to browse other workshops offered by Staff Training (nationwide).