Grooming Body language, posture and projection and habits Your Environment
Attitude and aptitude – motivational Practical applications
Making visitors feel welcome – how to establish a quick rapport Effective communication skills – positive and professional speech patterns Telephonic excellence – answering professionally and maintaining professionalism
Knowing the company Knowing your job specification Knowing your colleagues and managers Your role as a public relations officer in the company
Aim: To advise and guide the learner in a practical and fun way in the finer points of reception and communication excellence!
Prices:
Cape Town
Johannesburg
Limpopo
Durban
Open Hosted:
R1100-00
R1300-00
R1000-00
R1000-00
Inhouse:
from R6000-00
from R7500-00
from R6000-00
from R6000-00
Prices exclude VAT @ 14%
All our open hosted workshops commence at 08:30 and end at 16:30.
All course material, lunch and refreshments are provided.