Frontline/ Receptionist Training
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Course Structure
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Info on Other Workshops:

First impressions last.

Paying attention to:

Grooming
Body language, posture and projection and habits
Your Environment

Attitude and aptitude – motivational
Practical applications

Making visitors feel welcome – how to establish a quick rapport
Effective communication skills – positive and professional speech patterns
Telephonic excellence – answering professionally and maintaining professionalism

Knowing the company
Knowing your job specification
Knowing your colleagues and managers
Your role as a public relations officer in the company


Aim: To advise and guide the learner in a practical and fun way in the finer points of reception and communication excellence!

Prices:

Cape Town

Johannesburg

Limpopo

Durban

Open Hosted:

R1100-00

R1300-00

R1000-00

R1000-00

Inhouse:

from R6000-00

from R7500-00

from R6000-00

from R6000-00


Prices exclude VAT @ 14%
All our open hosted workshops commence at 08:30 and end at 16:30.
All course material, lunch and refreshments are provided.