Basic communication overview Understanding People DISC Client Approach Body Language Analysis Setting boundaries / Assertiveness Understanding and working with criticism Understanding your own prejudices Communicating with superiors Authority Levels
Aim: To assist all management and staff with the improvement of their internal communications with a view to customer service, internal procedure effectivity and greater team work.
Prices:
Cape Town
Johannesburg
Limpopo
Durban
Open Hosted:
Inhouse:
from R6000-00
from R7500-00
from R6000-00
from R6000-00
Prices exclude VAT @ 14%
All our open hosted workshops commence at 08:30 and end at 16:30.
All course material, lunch and refreshments are provided.