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It’s in the Way You Ask

https://www.stafftraining.co.za/blog/its-in-the-way-you-ask

It’s in the Way You Ask
It's easy to sit back and say, “When is government going to sort out this problem?”, “When is management going to notice my contribution”, or “How come no one ever listens to me?”

The trouble with these questions, however, is that they invariably shift the responsibility of fixing the problem from you to someone else - a mentality that quickly leads to nothing ever getting sorted out at all.

These kinds of questions are called BASE* (Blame or Ask Someone Else) questions, and often appear almost rhetorical, and certainly come from a victim stance.

BASE questions are not the type of questions you should be asking if you really, truly want to see change.

To really make things happen you need to start asking FASE (Focussed on Answers Self Expressed) questions, which always contain the word "I" and a verb and not the words "Them, Them, We or You", e.g. "What can I do to ensure government sorts out this problem?" or "How can I better demonstrate that I am feeling ignored?"

Once you begin rephrasing the questions you've been asking in this new manner you start to see what kind of impact you can have on these situations and what you can do to bring about some sort of change, not only in the workplace but in all aspects of your life.

*Adapted from John G. Miller's The Question Behind the Question

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