For those amongst us, who are not particularly emotional beings, life is definitely less complicated. However, the downside of being strongly task-orientated could manifest in our missing emotional cues and misreading situations. For the rest of us mere mortals, who feel strongly about everything, life can certainly be a minefield where we're spending much of our time apologising for outbursts and/or seemingly irrational behaviour!
Understanding different personality types is integral to successfully negotiating relationships
– both with ourselves, (intrapersonal) and with others, (interpersonal). On these two pillars rests all of emotional intelligence
If we understand where our focus and that of others differs
, as well as our varying methods of communication, we are able to avoid the pitfall of taking offense when none is actually meant. This knowledge should go a long way to precluding snap judgements and promoting acceptance of our differences. Ideally, it will facilitate our leveraging this diversity
and what pushes our buttons - our strengths and weaknesses and our own specific needs - puts us in the driving seat when it comes to how effectively we deal with a variety of situations.
In fact it can mean the difference between acting rather than reacting
. The ability to take a step back from our instinctive response to a more reasoned one, lies with the ability to engage our 'adult' brain before we engage our mouth. In short, if I understand me, I'm more likely to make decisions out of that knowledge as opposed to lashing out because my unconscious biases and fears took control.
This is such a huge subject and so vital to our emotional well-being
, that I'm constantly amazed at how few of us have been exposed to these tools.
Many of our soft-skills courses contain this module and I've yet to meet a delegate who hasn't benefited from gaining this knowledge. I'd love to see this concept included in our school curriculum – it would promote self-confidence, form the bedrock of successful conflict prevention and/or resolution and equip our children for the real world
in way much of what they learn unfortunately does not.
But off my soap box! Join us on our Customer Care
, Communication Excellence
workshops (to name but a few), to learn where you fit and how this can be leveraged for your personal success.
is a South African soft skills training provider with more than 60 workshops on offer.
Email us at info@StaffTraining.co.za
for more info or give us a call at 0861 996 660