"To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." ~ Tony Robbins
Did you know? According to a
recent article by ExpertMarket.com:
- 97% of employees believe communication impacts their task efficacy on a daily basis
- Improved internal communication can improve organisational productivity by as much as 25%.
- 86% of employees and executives cite the lack of effective collaboration and communication as the main causes for workplace failures.
We've said it before and we'll say it again...
Effective communication is the key to success.
But what do we mean when we say
'effective' communication?
There are a few things that would make the list,
such as:
- Active listening
- Body language
- Assertiveness
The list could go on, but today I would like to draw your attention to something we might not often consider... And that is that
we all have different styles of communication.
Why is this important?
Think about it, your communication style not only
affects how you relay information, but also how you process information. And that's exactly why it is incredibly important for us to be aware of this in the workplace, especially for the sake of our team dynamic.
Being aware of how your team communicates and processes communication directed towards them goes hand-in-hand with the success of your organization
How? Well let's see:
-
Prevents conflict and aids conflict resolution
-
Provides clarity and direction
-
Increased productivity
-
Boosts team morale
-
Saves time and money
-
Increases engagement
Your next question might be:
"How do I know what my team members' communication styles are?"
My answer to your question is this:
Invest in training and look into the Enneagram.
The Enneagram is a powerful and globally recognised framework that helps us to understand the nine different lenses through which individuals view the world. This view of the world is driven by both conscious and subconscious motivation and/or fear leading to the behaviour, actions, thinking, emotions and communication styles we choose to exhibit.
I'd like to emphasize that the Enneagram
does not "put you in a box", it is a self-mastery tool that helps us to understand ourselves and the various personalities we interact with every day.
It is hugely successful when used with teams, in fact, we've built quite a few workshops around it!
These include:
-
Team Development with the Enneagram
-
Enneagram and Eagala
-
3 Day leadership
-
Enneagram and Emotional Intelligence for Leaders
-
Resilience Training
-
Self-Mastery through the Enneagram
-
Team Refocus and Strategising
"The Enneagram is a tool that awakens our compassion for people just as they are, not the people we wish they would become so our lives would become easier." ~ Ian Morgan Cron
We're standing by to assist and answer any questions you might have! At Staff Training we are passionate about working with- and empowering teams, so get in touch with us.
Staff Training is a South African soft skills training provider with more than 60 workshops on offer.
Email us at
info@StaffTraining.co.za for more info or give us a call at 0861 996 660
