Business Writing Skills
What is this course about?
To supply the delegates with the necessary knowledge and confidence, enabling them to conduct professional and accurate e-mail and business writing support. Business communication is constantly evolving and business writing has become an essential skill to develop for employees across the board, your teams' professionalism depends on it.
Key content covered
The Six C's of Business Letter Writing
Compiling correspondence that conveys your message to the recipient in a professional manner. The theory with practical exercises
Letter Formats
Universally accepted methods of formatting
Keeping to the Point
Detailed exercises covering the compilation of letter writing
For Longer Letters
Practical methods to ensure the information in your document is navigable
Getting the Right Tone
Your correspondence must be pitched correctly
Personality Types
Understanding the differing requirements of your readership
Writing in Plain English
How to write in a correct, clear and accessible manner
Common Errors
What these are and how to avoid them
Avoid a Confusing Close
How to wrap up your correspondence in a clear, concise manner
E-mail Specifics
Practical, relevant issues around emailing
You benefit from our experience
"Your success in life isn't based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business." ~ Mark Sanborn
In today's world if you do not grab your audience's attention within the first few moments, you have absolutely no chance of getting it at all!
And with most business communication taking place on electronic media, business writing is evolving quite rapidly.
Add to this the fact that most South Africans are doing business in their second or third language and you simply cannot afford not to pay attention to the written communication leaving your organisation!
From using the correct tone to how to structure your writing for maximum action, we will keep you busy and challenged for a full day of business writing etiquette!
Unit standard alignment
| US ID | NQF | Credits | Description |
|---|---|---|---|
| 119463 | 2 | 5 | Access and use information from texts |
| 119456 | 2 | 5 | Write/present for a defined context |
| 119636 | 1 | 6 | Write/Sign for a variety of different purposes (Historical) |
| 119457 | 3 | 5 | Interpret and use information from texts |
| 119469 | 4 | 5 | Read/view, analyse and respond to a variety of texts |
| 119640 | 1 | 6 | Read/view and respond to a range of text types (Historical) |
| 12153 | 4 | 5 | Use the writing process to compose texts required in the business environment |
| 119459 | 4 | 5 | Write/present/sign for a wide range of contexts |
| 119465 | 3 | 5 | Write/present/sign texts for a range of communicative contexts |
Compiled for maximum organisational outcome — SETA alternatives are available on request.
One can practically apply the theory - it made sense. ~ Phumeza
People who attended this workshop also enhanced their skills with:
Business Etiquette and Diversity