Don’t let Latent Prejudice Kill Productivity in your Organisation - [website] Email Print
Published: 25th of Mar 2019 by: Carolyn Kessler

Unresolved prejudice amongst employees kills productivity!

I run a lot of Diversity workshops and am often amazed by two things. Firstly, how much more open we have become when speaking about prejudice and its many forms and secondly, how political correctness effectively stifles open, effective communication.

Please understand, I’m not advocating accepting any kind of offensive and/or derogatory language or behaviour whatsoever. Without a doubt that in itself shuts down any kind of meaningful dialogue. No, what I am referring to is the fact that we tend to dance around issues rather than truly exploring what needs to be said with a view to examining our latent prejudices, and understanding how these impact us and those around us.

I feel this is partly due to the fact that many of us aren’t aware of the subtle biases we carry, for instance liking someone who has the same eye colour as our best friend, or more sinisterly, disliking someone because he has the same build and voice as our ex-husband!

You see, prejudice can influence you to move towards a group or person, or the opposite, because you inherently relate your perceptions back to your personal life experiences. You do this instinctively, most often without any conscious knowledge that you are doing so. Can you see how dangerous this lack of reflection and clarity can be when we react out of these hidden biases?

The only way we can control our behaviour is to understand what motivates it, and this requires a space and forum where we feel safe enough to discuss our differences without fear of reprisal or condemnation.

Enter the forum of the Diversity workshop. Without a skilled and knowledgeable facilitator to run these brain storming sessions, they can devolve into something really ugly and counterproductive.

It is essential that a neutral third party works with a group in order to encourage open honest communication where people share their opinions and discover both their commonalities and their ability to internalise acceptance of each other’s differences.

We specialise in this area and have worked with a vast array of clients over the 18 years we have been in this industry. Don’t let latent prejudice kill productivity in your organisation – call us to chat about what we have available. We customise courses to suit specific client needs.

Staff Training is a South African soft skills training provider with more than 60 workshops on offer.
Email us at for more info or give us a call at 0861 996 660

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