"To effectively communicate we must realise that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." - Tony Robbins
Communication is easy. We do it every single day, so why should we spend money on training for it?! Right?
Wrong. There is so much more to effective communication
than you might realise...
In the workplace, communication can quite literally make or break a team. They say the biggest problem when it comes to communication, is the illusion that it has taken place
. We might think we are communicating effectively, but in reality, it could be a completely different story.
An important thing to remember when it comes to communication:
it's not just about what you say or how you say it. A huge part of effective communication is "listening". As Simon Sinek says, there is a big difference between actually listening and just waiting for your turn to speak...
Another little fun fact, if you are in a leadership position, effective communication is of the upmost importance for you too. Did you know that communication, or the lack there of can also affect your leadership?
"If I had to name a single all-purpose instrument of leadership, it would be communication" - John W Gardner
In the book 'The 17 Indisputable Laws of Teamwork' by John C Maxwell, he highlights three standards that people in the position of leading a team should live by:
• Be consistent
. Nothing frustrates team members more than leaders who cannot make up their minds.
• Be clear
. Your team cannot execute if they don't know what you want. Don't try to dazzle with intelligence, keep it simple and straight forward.
• Be courteous
. Everyone deserves to be shown respect, no matter what their position or what kind of history you might have with them. If you are courteous to your people, you set the tone for your entire organization.
He continued by saying that as a leader, your communication sets the tone for the interaction among your people
But how about your team? How does effective communication benefit the organization?
Let's take a look at some benefits that effective communication within an organization can hold:
• Increased productivity
• Increase in morale
• Promotes team building and trust
• Increases employee engagement
• Supports conflict resolution and prevention
Look, the smart people who said communication is the key to success weren't lying
, and there is so much more that can be said about the benefits of effective communication, but also so much more that goes into it or that can be taught than just mentioned in this blog.
At Staff Training we are passionate about the power of communication and the difference it can make within your team and organisation
. An almost instant result is visible in some cases. We also highly recommend that you combine communication training
with our Team Development and Enneagram workshop
, as the Enneagram is one of the most powerful tools highlighting the various perceptions and interpretations of communication based on individual value and motivations.
Contact us for more information!
is a South African soft skills training provider with more than 60 workshops on offer.
Email us at info@StaffTraining.co.za
for more info or give us a call at 0861 996 660