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How to Manage Change

Change management fails less often because of the change itself, and more often because resistance was never properly diagnosed.

About the course

This 2-day workshop for emerging and seasoned supervisors, managers and leaders applies the Beer et al and Bullock and Batten models for change, works through the top ten reasons people resist it, and builds a formal risk register for managing change-related risk. The result: leaders with a planned, formalised way to manage change while protecting productivity.

What it covers

What is Change Management and How Managing Change Achieves Results

Defining change management
The effect of change
What to consider prior to implementing change?

The Nature of Change

Approaching change from an organisational change perspective
Approaching change from a team change perspective

Reactive and Proactive Change

Investigating both reactive and proactive organisations
Investigating leadership styles
Put it into practice

A Model for Effective Change Management

Beer et al model for change
Bullock and Batten model for change
Put it into practice

The Individuals’ Process of Resistance to Change

The filter of the mind
How our perceptions are formed
How we behave when faced with change

Top Ten Reasons for Resistance to Change and How to Overcome them

Top ten reasons people resist change
The reason and the leadership approach that should be used
Overcoming resistance through persuasion

Preparation and Planning

Aligning to principles/vision and mission

Ways to Manage the Risk

Main areas of conflict in the workplace
Identifying inherent risks
A third dimension of costs and risks
Putting a risk register together

“As usual I am taking home so much to work with. Thank you for making it so relevant to my organisation. ~ Cecil”

Client testimonial
How we run it

This course will benefit emerging and seasoned Supervisors, Managers, and Leaders.
The delegate will be able to demonstrate and implement a better-planned and formalised way forward, managing change whilst retaining and/or increasing productivity.

Unit standard alignment
Unit standardNQFCreditsTitle
25202158Formulate recommendations for a change process

A credit-bearing SETA version is available on request.

Course outline (PDF)

Run it for your team

We can adapt How to Manage Change to your industry and your people’s real situations, and run it at your premises, at our venue or as a virtual workshop. We agree the outline with you before you order, and the rate per delegate drops as the group grows.