Staff Training Protection of Personal Information (POPI) Compliancy

The goal of the POPI Act is to protect data subjects from security breaches, theft, unethical marketing and discrimination.


Welcome to our privacy policy. This is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal data very seriously.

Personal Data

Personal data includes:

• certain information that can be collected automatically when you visit our website;
• certain information collected on registration ;
• certain information collected on submission of forms; and
• optional information that you provide to us voluntarily;

Common examples of the types of personal data which we may collect and process include your:

• identifying information – such as your name, date of birth, or identification number of any kind;
• contact information – such as your phone number or email address;
• address information – such as your physical or postal address;
We do not collect sensitive personal data.


You must accept all the terms of this policy when you order or use any of our goods or services, or our website. You may not order or use any of our goods or services, or our website if you do not accept this policy.

You may not access our website to order our goods or services if you are younger than 18 years old or do not have the legal capacity to conclude legally binding contracts.

By using our website you are accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

You may only send us the personal data of another data subject where you have their permission to do so.

Collection of Data

Once you order or register for any of our services on our website, you will no longer be anonymous to us. You will provide us with certain personal data.

This personal data may include:

• your name and surname;
• your email address;
• your telephone number;
• your company name, company registration number, and VAT number;
• your postal address or street address; and
• your username and password

We will use this personal data to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy. When you order any goods or services from us, you may be asked to provide us with additional information on a voluntary basis (goods information or services information).

We automatically receive and record Internet usage information through our service provider on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information). Please note that other websites visited before entering our website might place personal data within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal data.

We may place small text files called ‘cookies’ on your device when you visit our website.These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. These files serve a number of useful purposes for you, including:

• tailoring our website’s functionality to you personally by letting us remember your preferences;
• improving how our website performs;
• allowing third parties to provide services to our website; and
• helping us deliver targeted advertising where appropriate in compliance with the applicable laws.

Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Many websites use cookies and you can find out more about them at

We may send administrative messages and email updates to you about our services. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.


We may share your personal data with other divisions or companies within the group of companies to which we belong so as to provide joint content and services like registration for transactions, customer support and logistics.

We may disclose your personal data as required by law or governmental audit.

We never share your personal data with any other party, unless you specifically provide us with your consent to do so. We will not sell personal data. No personal data will be disclosed to anyone except as provided in this privacy policy. We may disclose aggregate statistics (information about the customer population in general terms) about the personal data to advertisers or business partners.

We may need to disclose personal data to our employees that require the personal data to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.

We cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your personal data by third parties who are not subject to our control.

Data Security

We take the security of personal data very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data. We host on a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. All personal data is securely stored in our customer database. We authorize access to personal data only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.

We try to keep the personal data we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. We will only retain your personal data for as long as it is necessary to fulfil the purposes explicitly set out in this policy.

We will notify our customers of any confirmed data breaches that has occurred. It is our customers’ responsibility to notify relevant supervisory authority and any affected data subjects of the data breach.

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.