Goal Setting & Problem Solving
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A tool to concisely
desribe and plan goals, activities, people responsible,
resources required and deadlines to be met
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A tool to help you
explore causes and effects of the problems you face, ensuring
that you treat root causes and not symptoms
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Skills Development & Career Paths
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This is a must-have
source of information for persons responsible for the
training portfolio of their organisations
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Assisting
HR and Training Managers in keeping track of soft skills
development
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Download
this document to view the possible progression of a Receptionist
within an organisation
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This tool has been
designed to assist with the upliftment of staff members
to the Receptionist Position
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This download will
help you understand the benefits of your training in order
to make a presentation to your company
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Employee Morale & Discipline
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Contains
useful and practical ideas for improving communication
within a company or organisation
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18
Team Building ideas (with approximate duration) to help
improve teamwork and communication
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Includes
verbal, written and final warnings, dismissals, what to
do before disciplining and various useful templates
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Training Needs Evaluations
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Determine what training
your Call Centre Agents requires with this easy to use
Call Centre Agent Training Needs Evaluation
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Determine what training
your Receptionist requires with this easy to use Receptionist
Training Needs Evaluation
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35 pages of highly
useful information for anyone looking to improve their
efficiency at work
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Determine what training
your Managers require with this easy to use Manager Training
Needs Evaluation
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Determine what training
your Assistant Manager requires with this easy to use
Assistant Manager Training Needs Evaluation
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Download a selection
of basic, generic job descriptions
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