What kind of dog are you Email Print
Published: 22nd of Jan 2008 by: (C) Debbie Engelbrecht

Knowing the answer to this question will enable you to run a smoother operation whether you be part of the pack or running ahead.

Knowing the answer to this question will enable you to run a smoother operation whether you be part of the pack or running ahead.
Barking up the wrong tree can and will cost you dearly in the long term.

The most common reasons proffered for failure and/or service breakdown are inter-departmental communication shortfalls. Whether these originate from management or from staff is immaterial. The result remains the same, delivery failure.

Delivery failure effects all areas of business from frontline to management, from individual to team, it impacts on suppliers, on clients and on other third parties such as competitors, contractors and the clients of your clients. It puts us all in the proverbial dogbox! Even in some instances leaving the smaller operators digging around at month end.

Altering your communication patterns may well be one of your most powerful tools to effect real change in production for 2007. Understanding the barks will definitely assist with avoiding the bites!

Are you the gentle St Bernard, the social Husky, the fearless German Shepherd or are you the individualistic Shar-Pei? Each dog has his own style. How others perceive this style, will ultimately dictate if there is going to be a fight or not.

Addressing the St Bernard in a way that brings about his loyalty and co-operation is certainly going to give you what YOU require….but to accomplish this, you need to take a few of his needs into consideration as well, or else his patience may run out.

You personally may have a fully analysed and well documented 6 step solution to the latest production crisis, being an individualistic Shar-Pei, that is, but slowing the German Shepherd down sufficiently to listen to you may prove to be quite a challenge!

Getting your social Husky to employ active listening techniques may well earn you the Top Dog of the month award, not to mention the satisfying results obtained when taking this theory into your personal abode and practicing with your own litter.

In short, promoting good communication allows for:

More time in production - less time in conflict management.
More time in team building - less time in identifying barriers.
More time in client service - less time investigating delivery failure.
More time in innovation - less time in solution seeking.
More time in goal expansion - less time in rebuilding.
More time moving forward - less time chasing your tail.

Enjoy our quick quiz to help identify your personality.

(c) Debbie Engelbrecht 26 September 2007

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