When it comes to effective communication at work, there is a very important aspect to take into consideration... And that is the written communication that takes place within the organisation, as well as with clients.
Unfortunately,
clients tend to judge your professionalism on the standard of your communication - especially when it's in writing! Think for a moment
how much time and effort can be saved if the written communication between team-members is effective, leaves no room for misinterpretation, confusion or even conflict.
In the case of Professional Business Writing, it is important to maintain a high standard, whilst ensuring your message is clear, concise and correct.
Our Business Writing, Report Writing and Minute Taking courses have proven to be up there with our most popular workshops over the last 20 years that Staff Training has been in operation. In our workshops, we focus on structure, tone, language and content of written communication, emphasising what construes effective writing.
This brings me to my next point:
There are different types of business writing.
These include:
• Instructional
• Informational
• Persuasive and
• Transactional writing
Each of these will require you to have the skills to adapt your tone and format, while maintaining professionalism.
Now, let's look at
5 business writing skills you can immediately start to put into practice:
1. Organise your thoughts and ideas
2. Use concise language
3. Proofread and check for any errors
4. Be assertive
5. Identify your audience and tone
Would you like to improve the Business Writing Skills of your team?
Some great options are our
Business Writing skills course,
Report Writing and
Minute Taking courses. We also offer a
Writing for English 2nd Language course.
Find out more about these courses today! Email us at
info@StaffTraining.co.za for more info or give us a call at 0861 996 660
Staff Training is a South African soft skills training provider with more than 60 workshops on offer.