There are various factors that contribute to being a great receptionist and various skills required for the job, including good people skills, good spoken and written communication skills and the ability to remain calm in any and all situations.
Staff Training's Frontline Reception Advanced training course delves into the finer points of reception and covers key skills, qualities and attributes that a receptionist needs to be at the top of her game, as well as addressing assertive communication, effective minute taking and also being able to identify and correctly classify customers.
As the face of the company receptionists are pivotal to a good first impression, which is often the only one that really counts. To go from being a good receptionist to a great receptionist check out Staff Training on Facebook - a place that provides daily motivation and inspiration for all South Africans.
Staff Training is offering a Frontline Reception Advanced training course on the 30th of November in Cape Town - don't miss your chance to attend. Email info@stafftraining.co.za for more information.