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Training built around your team
Any of our courses, adapted to your people and your industry, delivered where and when it suits you.
How it works
Tell us what is going on
Send us the challenge your team faces, the headcount, the city and when you want to start.
We shape the outline with you
Our course designers meet you and agree the outline before you place the order. Examples and exercises come from your industry and your real challenges.
We run it where it suits you
At your premises anywhere in South Africa and beyond, at a Staff Training venue for a private group, or as a virtual workshop.
What to expect
- Courses
- Every published course can be run in-houseSee all courses
- Where
- Your premises, a Staff Training venue or a virtual workshopSouth Africa, Southern Africa and Mauritius
- Lead time
- Two to three weeks preferredDates depend on trainer availability
- Price
- By quoteThe rate per delegate drops as the group grows, so for larger teams in-house is usually the more affordable option
Courses companies book most
568 in-house sessions for 249 companies since 2021.
Customer Care
The best customer care reps aren't the ones reciting a script — they're the ones who've found their own reason to care.
Frontline Reception Training I
Every call and every visitor forms an opinion of your company before they've met anyone else in it.
Business Etiquette and Professionalism
Every South African business career eventually collides with a colleague or client whose sense of etiquette runs on a completely different clock.
Developing your Management Potential I
Developing Your Management Potential I is a 1-day management training workshop delivered by Staff Training for supervisors, junior managers, and middle managers across all industries.
Coaching : Business
Sometimes the best way to lock in new skills is one-on-one, not in a group. These hour long Staff Training coaching session, ideal for managers, supervisors and any delegate who's just completed a core workshop, extends…
Diversity and Inclusion
The biggest mistake is believing there is one right way to listen, to talk or to have a conversation,' as Deborah Tannen put it.
What clients built with us
Three programmes, told the way they happened. Read the client stories
- A national small-business body asked for diversity training. We built it around their own challenges, and teams agreed their own workplace behaviours.
- A metal recycler wanted to strengthen its supervisor pipeline. A five-year curriculum produced 366 certificates.
- A sales organisation asked for a once-off customer-care workshop. The relationship is now in its tenth year, with coaching and a weekly on-site presence.
Setting up the room
To give delegates the best experience, we suggest:
- A quiet area with minimum interruptions
- Comfortable boardroom or U-shaped seating
- A whiteboard or flip chart
- A screen or projector for visuals
- Water for the group, with lunch arrangements clearly communicated
No suitable room on site? You are welcome to book one of our regular Staff Training venues for a private group.
Longer programmes
Flagship Programme
The Leadership Impact Series builds your leadership pipeline over six months (Silver) or eight months (Platinum).
Coaching
Coaching for individuals or small groups, or for the team as a whole, with or without the Enneagram as a personal mastery tool.
Tell us about your team
Send us the challenge, the headcount and the city, or call 0861 996 660.