Super Session: How to have difficult conversations

Aim/Intro

Management, team leaders, client care representatives, call center agents

Aim/Intro

What makes conversations difficult to have?
Being empathetic
Being assertive
Ensuring understanding

All our Super Sessions start at 09h00

You can make use of our online booking form by checking the next Virtual Date under MAKE A BOOKING.

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The duration of this seminar is 1 Hour
Cape Town Johannesburg Polokwane Durban Port Elizabeth Bethlehem Virtual
R399.00 p/p
Please contact us for inhouse pricing.
Prices include VAT @ 15%
All our full day open hosted workshops commence at 08:30 and end at 16:30. Virtual Seminar times are flexible. For inhouse workshops we will travel for anything between one and 16 delegates.
All course material, lunch and refreshments are provided, if applicable.