Negotiation for Shop Stewards

What is this course about?

This workshop is designed to assist the learners with the approach and skills necessary to enter a collective bargaining negotiation. It gives the learner a structured approach to the theory of negotiation easily enabling them to recognise tactics used against them and assisting them in gaining clarity on their own goals, thereby enabling better outcomes. A comprehensive approach to negotiation, this workshop is best presented over two days training, with both company and union representatives in the room. The workshop takes a well balanced view of organised labour vs capitalism and assists with trust building allowing for better negotiations.

What is the key content covered?

Why Negotiate

Understanding how individual need, capitalism and socialism interact
Understanding the need for oiling the wheels with fruitful negotiations

The qualities of a good negotiator

What makes a negotiator able to reach his/her mandate?

The importance of developing a working relationship with the other party

The working relationship is the glue that holds us together, understanding external and internal influences, structures and procedures and how important each aspect is to positive outcomes

How to structure a negotiating team

Structuring Your Team and eliminating any weakness or potential pitfalls by aligning goals

Determining long and short term negotiating objectives

Understanding what they could be
Understanding the psychology behind them
Recognising your negotiation vulnerabilities

Negotiating a Realistic Mandate

A thinking tool to help us be more critical in our thinking and guide us to realistic mandates

The Negotiation Process

Pre


US ID NQF Level Credits Description

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What is the duration of the course? : 2 days
All our full day in person workshops commence at 08:30 and end at 16:30. Times can differ for virtual and inhouse group workshops.
Cape Town Johannesburg Polokwane Durban Port Elizabeth Pretoria Virtual
R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5950.00 p/p R6550.00 p/p R5550.00 p/p
  • Prices quoted include VAT @ 15%
  • All course material, lunch and refreshments are provided for open hosted workshops.
  • The content of inhouse workshops can be customised to your company requirements
  • Inhouse workshops (normally for larger groups and at your premises), attract substantial discounts!
Please contact us for the best inhouse or SETA rates or book online now if you prefer!