242819 Motivate and Build a Team

What is this course about?

This Unit Standard introduces the junior manager to the concept of motivation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
- Explaining the importance of motivating a team.
- Demonstrating an understanding of self and team members in a workplace.
- Applying theories of motivation and group dynamics.
- Implementing a plan of action to strengthen a team.
- Providing feedback and recognising achievements.

What is the key content covered?

NQF Level 4 - 10 Credits

This unit standard replaces:
13947 Motivate a team

Learning assumed to be in place and recognition of prior learning
Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

Unit standard range
- The scope of this Unit Standard is motivation of a business unit, group or team within the range of the leader's own authority.
- Theories of motivation could include needs, expectancy and equity theories.
- Techniques leaders can use to motivate a team include, but are not limited to, communication (informing, active listening, mutual understanding, feedback, positive and negative reinforcement) building trust, gaining commitment, recognising achievement, empathy, leadership styles such as are expressed under situational leadership, setting objectives, providing incentives, involving).
- 'Situation' includes, but is not limited to, the current motivational levels of the team, work context and ergonomics.
- 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
- 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
- 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
- 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Explain the importance of motivating a team.

Specific Outcome 2
Demonstrate an understanding of self and team members in a workplace.

Specific Outcome 3
Apply theories of motivation and group dynamics.

Specific Outcome 4
Implement a plan of action to strengthen a team.

Specific Outcome 5
Provide feedback and recognise achievements.

US ID	NQF Level	Credits	Description
252037	5	6	Build teams to achieve goals and objectives
242812	3	4	Induct a member into a team
252037	5	6	Build teams to achieve goals and objectives
252034	5	8	Monitor and evaluate team members against performance standards
252037	5	6	Build teams to achieve goals and objectives
252037	5	6	Build teams to achieve goals and objectives

This workshop is accredited by Services SETA

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