12433 Use Communication Techniques Effectively

The skills, values and knowledge reflected in this unit standard are required by people in the field of manufacturing and engineering.

The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications.

Qualifying learners can demonstrate an understanding of a range of oral and written communication techniques. They are able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation

NQF Level 5 - 8 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
This unit standard has been designed as part of a progression. It is one of a series of unit standards for workplace communication and working with information.

The credits allocated to this unit standard assume that a learner has already learned to
- Communicate at work
- Collect and use information
- Communicate with clients
- Compile feasibility and commissioning reports
- Write a technical report
- Communicate in an assertive manner with clients and fellow workers

Unit standard range
For the purposes of this unit standard, the learner is required to use a range of advanced written and oral communication techniques required when working in a supervisory and/or senior technical capacity in an organisation.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Discuss and explain a range of written and oral communication techniques used in the workplace

Specific Outcome 2
Lead discussions and chair meetings

Specific Outcome 3
Generate a variety of workplace reports using various data-gathering techniques

Specific Outcome 4
Deliver presentations

Please note that this is a fundamental unit standard, and in accordance with Services SETA can therefore only be accredited if completed with an additional core or elective. Please contact us should you have any questions.

US ID	NQF Level	Credits	Description
119454	2	5	Maintain and adapt oral/signed communication
119459	4	5	Write/present/sign for a wide range of contexts
119462	4	5	Engage in sustained oral/signed communication and evaluate spoken/signed texts
119465	3	5	Write/present/sign texts for a range of communicative contexts
119472	3	5	Accommodate audience and context needs in oral/signed communication
119635	1	6	Engage in a range of speaking/signing and listening interactions for a variety of purposes (Historical)
119454	2	5	Maintain and adapt oral/signed communication
119459	4	5	Write/present/sign for a wide range of contexts
119462	4	5	Engage in sustained oral/signed communication and evaluate spoken/signed texts
119465	3	5	Write/present/sign texts for a range of communicative contexts
119472	3	5	Accommodate audience and context needs in oral/signed communication
119635	1	6	Engage in a range of speaking/signing and listening interactions for a variety of purposes (Historical)

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This workshop is accredited by Services SETA

The duration of this seminar is 2 days
Cape Town	Johannesburg	Polokwane	Durban	Port Elizabeth	Bethlehem	Pretoria	Virtual
R5500.00 p/p	R6050.00 p/p	R5500.00 p/p	R6050.00 p/p	R5500.00 p/p	R5600.00 p/p	R6050.00 p/p	R5150.00 p/p
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