This unit standard will enable learners to interact orally/in signing with others in various contexts and situations for a variety of purposes. Learners will be able to communicate reasonably confidently through developing an understanding of how listening and speaking/signing strategies and skills can improve understanding between individuals and in groups.
NQF Level 1 - 6 Credits
This unit standard replaces:
12462 Engage in a range of speaking and listening interactions for a variety of purposes NQF Level 01 - 6-credits
Learning assumed to be in place and recognition of prior learning
Listening, Speaking/Signing Reading Viewing and Writing/Signing skills at ABET 3 or equivalent.
Unit standard range
This standard covers Speaking/Signing and Listening in defined oral/signed interactions in socio-cultural, learning and workplace situations, in both formal and informal contexts for a variety of purposes. Broadly, the settings and situations in which learners perform their oral/signing ability are similar across levels. What differs is the extent and complexity of the vocabulary and grammatical structures that they bring to the task, as well as an increasing level of clarity, fluency and confidence.
Specific range statements are provided in the body of the unit standards where they apply to particular specific outcomes or assessment criteria.
Notes on range:
Contexts include:
- Civil society
- Media contexts
- Gender and race contexts
- Historical, social and political contexts
- Institutional contexts
- Workplace/industry contexts
- Personal relations and interpersonal relations
- One to one, in a small or large group, with an audience, by telephone (not applicable to deaf learners).
Content includes:
- Knowledge (eg related to social conditions, human experiences, human rights, workplace issues, learning experiences)
- Aesthetics (eg appreciation of the artistic elements, innovative use of language in consumer society (eg slogans, logos, marketing techniques))
- Relationships (eg workplace interactions, group interactions, personal interactions, social sensibility, power relations) > Emotions (eg sympathy, empathy, identification, rejection)
Text types include:
Oral/signed or spoken texts at this level include narrative, persuasive, factual and everyday/information texts; texts may be of mixed types. Examples of received oral/signed or spoken/signed texts are conversations, speeches, report backs, instructions, directions, descriptions, prepared talks, lectures, interviews, stories.
Specific Outcomes and Assessment Criteria:
Specific Outcome 1
Use speaking/signing and listening strategies.
Specific Outcome 2
Identify the purpose, audience and context of the communication.
Specific Outcome 3
Use strategies to engage with meaning and organisation in communication.
Specific Outcome 4
Show a critical awareness of language use in oral/signed texts.
Specific Outcome 5
Use and respond to aesthetic, emotive, cultural and social aspects of oral/signed texts.
Specific Outcome 6
Use and respond to conventions and structures in communication.
Please note that this is a fundamental unit standard, and in accordance with Services SETA can therefore only be accredited if completed with an additional core or elective. Please contact us should you have any questions.
US ID |
NQF Level |
Credits |
Description |
119454 | 2 |
5 |
Maintain and adapt oral/signed communication |
119459 | 4 |
5 |
Write/present/sign for a wide range of contexts |
119462 | 4 |
5 |
Engage in sustained oral/signed communication and evaluate spoken/signed texts |
119465 | 3 |
5 |
Write/present/sign texts for a range of communicative contexts |
119472 | 3 |
5 |
Accommodate audience and context needs in oral/signed communication |
12433 | 5 |
8 |
Use communication techniques effectively |
119454 | 2 |
5 |
Maintain and adapt oral/signed communication |
119459 | 4 |
5 |
Write/present/sign for a wide range of contexts |
119462 | 4 |
5 |
Engage in sustained oral/signed communication and evaluate spoken/signed texts |
119465 | 3 |
5 |
Write/present/sign texts for a range of communicative contexts |
119472 | 3 |
5 |
Accommodate audience and context needs in oral/signed communication |
12433 | 5 |
8 |
Use communication techniques effectively |