110003 Develop Administrative Procedures in a Selected Organisation

This Unit standard is for all persons involved in Administration in commercial or non-commercial organisations and who have the responsibility of developing Administrative procedures to make the Administrative component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision and objectives.

Persons credited with this unit standard will:
- Have an understanding of the various administrative systems required by an organisation
- Be able to develop and update administrative systems in a specific business environment
- Be able to develop systems to keep administrative information at the required level of confidentiality
- Be able to develop policies and procedures on administrative systems and write them into a manual.

NQF Level 4 - 8 Credits

This unit standard replaces:
This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

Learning assumed to be in place and recognition of prior learning
It is assumed that learners accessing this Unit Standard will be competent in Communication at NQF Level 3.

Unit standard range
Assessment of ability to develop systems and to write procedures for them is restricted to a maximum of 4 systems for reasons of time.

Specific Outcomes and Assessment Criteria:

Specific Outcome 1
Demonstrate an understanding of the administrative systems required.

Specific Outcome 2
Develop and update administrative systems in a specific business environment.

Specific Outcome 3
Develop systems to keep administrative information at the required level of confidentiality.

Specific Outcome 4
Develop policies and procedures on administrative systems and write them into a manual.

US ID	NQF Level	Credits	Description
110009	4	4	Manage administration records (Historical)
110021	4	6	Achieve personal effectiveness in a business environment.
242820	3	4	Maintain records for a team

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The duration of this seminar is 2 days
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