Frequently Asked Questions

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frequently asked questions
A message from our CEO
About us

Where are the workshops hosted?

Cape Town
The workshops are hosted at the Encore Conference Center, Rothschild Avenue, Panorama.
They are part of the Northlink College.

Ferndale Guest Lodge, Pine Road, Ferndale.

Can you train at our company premises?
Yes, we need a white board and/or flipchart and preferably a boardroom or u-shaped learning area. We have however been known to train next to swimming pools and in small shady glades as well!

What do the workshops cost?
All the Cape Town workshops are hosted at a cost of R800-00 per delegate.

The Johannesburg workshops cost R1000-00 per delegate.

The inhouse workshops are available from R4000-00 per day.

What is the duration of the workshop?
The duration of the workshop is one day.Commencing at 08h15 and ending at approximately 16h30.

Are you SETA accredited?
Our Seta accreditation is pending. Skills Development Levy contributors can claim back from the SETAs on our training.

How many people attend the workshops?
We believe an optimum group to be between 8 and 16 delegates, but more often than not the inhouse number of learners is smaller. We seldom exceed 16 delegates at a workshop, as we believe that the personal attention received is not sufficient.

How do we pay you?
Upon booking an invoice is generated with all the payment details that doubles up as registration confirmation. Payment is strictly in advance.

What happens if the delegate does not progress at the same pace as the rest of the group?
At Staff Training we believe that our strength lies in the trainers we utilise. They are all empathetic and dedicated trainers whose main quality is their ability to include everyone in the discussions. On the odd occassion where we have felt that a particular delegate did not stay with the group, we have offered the client a repeat workshop for the delegate either free of charge or at a largely reduced rate - this action however remains at the discretion of the Staff Training management.

What if I am terribly shy? Do I have to speak up in front of other people?
Once again, our trainers are particularly good at what they do. You will be incorporated into the workshop at the pace the trainer thinks you are capable of. We have had extremely shy people "rap" for us at the end of a workshop. You arrive a stranger and truly leave as a friend!

Do you have any workshops that last longer than one day?
Yes, we customise inhouse workshops regularly. The client is able to browse through the modules that we have on offer and mix and match those creating a specific workshop for their staff. Our trainers are often called in to do a needs analysis with the client and then opt for the best combination of modules from there.

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