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Latest Blog Posts

No News is Good News?
Are you aware that out of 15 clients who receive poor service from your company, only one is likely to complain? The other 14 simply take their business elsewhere!
Published on 5th of Oct 2018 by Carolyn Kessler [ read more ]

11 ways to ensure you gain my co-operation.
Do we ever communicate with another person without there being a need to gain co-operation? I tend to think not.
Published on 28th of Sep 2018 by Carolyn Kessler [ read more ]

Bye-bye (office) Blues!
Are you tired of the same old routine, day in and day out? Then it's time to take a step back... Assess what you want from your day and make a concerted effort to make it happen.
Published on 25th of Sep 2018 by Staff Training [ read more ]

Good managers are trained – not born!!
If you are promoting a great employee into a supervisory/management position, they need to be trained in how to perform as an equally great manager.
Published on 17th of Sep 2018 by Carolyn Kessler [ read more ]

What barriers do our fellow South Africans encounter in the workplace?
I’m asking this question because I had cause to speak with a few HR managers recently. We analysed a couple of scenario’s regarding the issues which rear their ugly heads when integrating people of colour, different economic status, gender and so on into the workplace.
Published on 10th of Sep 2018 by Carolyn Kessler [ read more ]

How strategic is your policy towards up-skilling your staff?
As a soft skills training provider, it’s really satisfying working closely with companies on designing and implementing up-skilling programmes for their employees. We are available to build strategies which help translate their vision into reality through ongoing investment in their gold value medal – their staff.
Published on 3rd of Sep 2018 by Carolyn Kessler [ read more ]

4 Ways Emotional Intelligence improves your career prospects…
If there is one thing we know for sure, it is that change is constant. In 2018 we are being inundated with potential and possibilities as far as the future goes and everyone is scrambling for an audition. Ultimately this means that an enormous amount of team work and collaboration is necessary for us to stay abreast of the trends and to bring our full potential to the stage.
Published on 27th of Aug 2018 by Debbie [ read more ]

Diversity: Do we only embrace it or simply pay lip-service to it?
We run a lot if Diversity workshops, both in-house (at the customer's premises) and at our own venue. In our experience there is a growing awareness around the need to not only overcome prejudicial thinking within teams, but to actively celebrate and thus leverage the diversity therein.
Published on 22nd of Aug 2018 by Carolyn Kessler [ read more ]

The problem with our projects…
As facilitators we are in the position where we often hear what goes wrong with projects rather than what goes right. Delegates bring their challenges to us, so clearly this is exactly what we should be hearing. More often than not we establish that what went wrong is that the very concept of what a project is, is not being understood. We would thus like to challenge you to a slightly new approach.
Published on 17th of Aug 2018 by Debbie [ read more ]

Am I in charge of my Facebook time or is it in charge of me?
Although I have written this blog in a light hearted way, I’m fully aware of how easy it is to lose oneself in activities which don’t take us toward our goals or reduce our stress.
Published on 10th of Aug 2018 by Carolyn Kessler [ read more ]

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